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Frontline

Programme Support Coordinator

Frontline

. Coordinate activities, projects, meetings and events to support the successful delivery of programmes and services.

Posted 10/27/2026full-timeLondon • United KingdomMid-LevelSenior💰 £29,795 - £33,370 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organisational and coordination capabilities, effectively managing multiple stakeholders and competing priorities while maintaining high-quality documentation and communication. Proficient in using Microsoft Office applications and adapting to new tools and technologies to enhance operational efficiency.

Highest-signal resume keywords
Project CoordinationStakeholder ManagementDocumentation MaintenanceMicrosoft Office ProficiencyOrganisational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project CoordinationDocumentation MaintenanceReport ProductionInformation ManagementEvent Organisation
Soft Skills
Strong Communication SkillsAttention to DetailProactive AttitudeCollaborative TeamworkAdaptability
Tools & Technologies
Microsoft Office ApplicationsReporting SystemsDocument Repositories
Industry Keywords
EducationLearningPublic SectorNot-for-Profit

About the role

Key responsibilities & impact
  • Coordinate activities, projects, meetings and events to support the successful delivery of programmes and services.
  • Maintain plans, trackers and documentation, ensuring actions and deadlines are clear and up to date.
  • Monitor progress and follow up with colleagues to help keep work on track.
  • Act as a point of contact for participants, partners, and colleagues.
  • Coordinate communications and information sharing across teams and stakeholders.
  • Build positive working relationships and provide a high standard of customer service.
  • Organise meetings, workshops and events, including logistics, agendas, note taking and action tracking.
  • Maintain accurate records, systems and document repositories.
  • Support the production of reports, presentations and other team materials.
  • Provide day-to-day support to programme, project or operational activity.
  • Assist with onboarding, scheduling, events, communications and resource management.
  • Help identify and resolve practical issues that may affect delivery.
  • Identify opportunities to improve processes, systems and ways of working.
  • Support the implementation of new tools, technologies and approaches.
  • Share learning and good practice with colleagues across Frontline.

Requirements

What you’ll need
  • Experience in a coordination, administration, project, programme or operational support role.
  • Experience coordinating multiple stakeholders and competing priorities.
  • Experience organising meetings, maintaining documentation and following up actions.
  • Good IT skills, including Microsoft Office applications.
  • Experience maintaining information, records or reporting systems.
  • Experience working within education, learning, public sector or not-for-profit environments.
  • Strong organisational skills, with the ability to prioritise work and manage competing demands effectively.
  • Excellent attention to detail and commitment to producing accurate, high-quality work.
  • Strong written and verbal communication skills, with the ability to communicate clearly with a range of audiences.
  • Proactive and dependable, taking responsibility for tasks and following them through to completion.
  • Collaborative, with the ability to build positive working relationships and contribute effectively as part of a team.
  • Adaptable and resilient, responding positively to changing priorities and ways of working.
  • Confident using new systems, tools and technologies.
  • Demonstrates a commitment to learning and continuous improvement.

Benefits

Comp & perks
  • Flexible working hours
  • Competitive pension employer contribution
  • 25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan
  • Buy up to five days annual leave a year
  • Interest free loan for season ticket
  • Personal coaching and mentoring
  • Cycle loan scheme
  • Deposit loan scheme
  • Volunteering days
  • Employee assistance programme
  • Life Assurance Scheme (x3 salary)