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Frost

Employee Benefits Account Manager

Frost

. Lead the gathering of all census requirements for renewal process and quote preparation for assigned accounts .

Posted 11/3/2026full-timeBellaire • Texas • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client accounts, ensuring compliance with healthcare regulations such as ACA and HIPAA, and effectively communicating with clients and stakeholders. Proficient in analyzing policy information and preparing Requests for Proposals while maintaining knowledge of industry standards and regulations.

Highest-signal resume keywords
Texas General Lines Agent LicenseClient Account ManagementHealthcare Compliance KnowledgeProposal PreparationExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Policy AnalysisRequest for Proposal PreparationClient ConsultationInvoicing ProcessesRegulatory Research
Soft Skills
Organizational SkillsMultitaskingIntegrityCaringExcellence
Tools & Technologies
Microsoft Applications
Certifications & Qualifications
Texas General Lines Agent License: Life, Accident, Health and HMO
Industry Keywords
InsuranceHealthcareEmployee BenefitsComplianceCensus Requirements

About the role

Key responsibilities & impact
  • Lead the gathering of all census requirements for renewal process and quote preparation for assigned accounts
  • Review and analyze client/policy information to prepare Requests for Proposals
  • Present findings and recommendations to clients, Producers, and prospective clients
  • Review client certificates of coverage and other policy materials for accuracy; escalate issues to insurance carriers
  • Research and resolve participant-related matters
  • Communicate customer plan administration documentation requirements and assist customers with applicable government regulations, such as ACA and HIPAA
  • Maintain current knowledge of healthcare-related changes and Federal and State regulations applying to employee benefits
  • Counsel clients on employer-level compliance responsibilities
  • Oversee internal invoicing processes
  • Conduct client consultations and enrollment meetings on-site or at customers’ places of business
  • Act with Integrity, Caring, and Excellence to achieve all-win outcomes

Requirements

What you’ll need
  • 3+ years of experience in the insurance, healthcare, or human resources field, or a Bachelor’s degree with 1+ year of related business experience
  • Texas General Lines Agent License: Life, Accident, Health and HMO or attainment within 90 days of employment
  • Ability to manage accounts with a revenue up to $500,000 and average annualized commissions per customer up to $10,000
  • Organizational skills and the ability to multitask
  • Excellent written and verbal communication skills
  • Proficient in Microsoft applications