IT Program Manager I

Frost

. Develop program implementation approach and roadmap based on the program vision, serving as Frost’s primary business liaison for Planview and related managed-services partners .

Posted 10/8/2026full-timeSan Antonio • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project and program management methodologies, including predictive, hybrid, and agile approaches, while effectively managing stakeholder engagement and optimizing Planview capabilities. Proven ability to lead governance activities, manage risks, and enhance portfolio management processes to drive organizational success.

Highest-signal resume keywords

Project Management Professional Certification (PMP)Agile Certification (CSM or PMI-ACP)Software Development Lifecycle (SDLC)Planview Ecosystem ExperienceChange Management Certification (Prosci)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementPortfolio ManagementRisk ManagementStakeholder EngagementGovernance ProcessesCapacity PlanningSoftware Engineering DisciplinesAssessment Tools DevelopmentContinuous ImprovementProgram Status Reporting

Soft Skills

Excellent CommunicationCollaboration SkillsStrong Organizational SkillsIntegrityCaring

Tools & Technologies

Microsoft ProjectPlanview

Certifications & Qualifications

Project Management Professional Certification (PMP)Agile Certification (CSM or PMI-ACP)Program Management Professional Certification (PgMP)Change Management Certification (Prosci)Lean Six Sigma Certifications (LSSGB, LSSYB, LSSBB, LSS Champion)

Industry Keywords

Technical Project ManagementGovernanceStrategic PlanningCapacity ManagementManaged-Services Relationships

Tech Stack

Tools & technologies

PMPSDLC

About the role

Key responsibilities & impact

Develop program implementation approach and roadmap based on the program vision, serving as Frost’s primary business liaison for Planview and related managed-services partners
Plan and develop scope, deliverables, required resources, work plan, budget, timing, and workstreams with project sponsors, cross-functional teams, and project managers
Lead platform governance activities including intake, prioritization, release planning, stakeholder alignment, and executive reporting
Improve portfolio management, planning, capacity management, reporting, and governance processes supported by Planview
Manage risks, issues, and dependencies and maintain a RAID log
Oversee program status reporting to senior leaders and prioritize and resolve high-priority issues across workstreams
Evaluate opportunities to optimize or expand Planview capabilities
Apply project and program management methodologies to drive organizational readiness, communications, training, adoption, and continuous improvement
Develop and use assessment tools to improve stakeholder satisfaction and program quality
Act with Integrity, Caring, and Excellence to achieve all-win outcomes

Requirements

What you’ll need

Bachelor’s degree or equivalent industry experience
5+ years in an advanced technical project management role
Demonstrated knowledge of project management disciplines
Demonstrated knowledge of Software Development Lifecycle (SDLC)
Proficient in Microsoft computer applications (MS Project)
Excellent communication and collaboration skills
Strong organizational skills
Preferred: Master’s degree in relevant field
Experience managing projects in predictive/waterfall, hybrid, and agile methodologies
Project Management Professional Certification (PMP)
Agile Certification (CSM or PMI-ACP)
Program Management Professional Certification (PgMP)
Change Management Certification (Prosci)
Experience with the Planview ecosystem, including Planview portfolios
Experience supporting portfolio management, strategic planning, capacity planning, governance, or related business processes
Experience managing enterprise platforms, technology programs, or managed-services relationships
Experience providing policy, strategic and operational advice, and recommendations at a senior level
Experience in stakeholder engagement, organization readiness, change management, and adoption activities on complex and high-profile issues
Knowledge of software engineering disciplines
Lean Six Sigma Certifications (LSSGB, LSSYB, LSSBB, LSS Champion)

Benefits

Comp & perks

Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program