Operations Program Manager

FTC Solar, Inc

. Manage a portfolio of projects of varying size and complexity across the United States .

Posted 10/10/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management, customer relationship management, and operational excellence, with a strong focus on risk management, process improvement, and effective communication with stakeholders. Proficient in managing project portfolios and delivering value through strategic leadership and collaboration.

Highest-signal resume keywords

Project Management Professional (PMP) Certification4+ Years of Project Management ExperienceSupply Chain Operations ExperienceExcellent Problem-Solving SkillsStrong Written and Verbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementRoot Cause AnalysisProcess ImprovementConstruction Contract AdministrationRisk ManagementProject SchedulingData MaintenanceCustomer SupportOperational ExcellenceMulti-Project Management

Soft Skills

LeadershipRelationship-BuildingCritical ThinkingOrganizational SkillsTeam Development

Tools & Technologies

Microsoft Office (Excel, Word, Outlook, PowerPoint)

Certifications & Qualifications

Project Management Professional (PMP)

Industry Keywords

LogisticsSupply ChainConstructionProject LifecycleCustomer Communication

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Manage a portfolio of projects of varying size and complexity across the United States
Serve as the primary customer point of contact throughout the project lifecycle
Maintain daily customer communication, address concerns, provide updates, and ensure alignment
Lead external communications regarding delivery status, RFIs, construction and commissioning support, change orders, and customer requests
Provide executive leadership with updates on project execution, financial performance, expenses, requirements, escalations, and risks
Develop and maintain detailed project schedules and internal timelines
Coordinate cross-functional internal teams and external partners to maintain scope, schedule, and budget
Identify, assess, and manage project risks and contractual obligations
Provide customer support before, during, and after installation
Oversee daily system updates and project data maintenance
Apply continuous improvement principles to enhance processes and reduce costs
Develop and refine standard processes supporting operational excellence
Lead root cause analysis for late deliveries, cost variances, and product deficiencies
Travel to customer meetings and construction sites
Drive customer value, operational efficiency, and successful project delivery for Voyager+ and 1P Pioneer Tracker products

Requirements

What you’ll need

Bachelor’s degree required (preferred fields: Logistics, Supply Chain, Project Management, or related discipline)
4+ years of experience in project management or a customer-facing role
3–5 years of experience in supply chain operations preferred
Project Management Professional (PMP) certification preferred
Experience managing multiple projects simultaneously
Experience with construction contracts and construction contract administration, if applicable to role
Demonstrated leadership and relationship-building skills
Strong integrity and commitment to meeting and exceeding expectations
High accountability and proactiveness
Excellent problem-solving, project management, root cause analysis, and process improvement skills
Strong critical thinking, analytical, and quantitative skills
Excellent organizational and time management abilities
Ability to prioritize and execute in a fast-paced, deadline-driven environment
Ability to delegate effectively
Excellent written and verbal communication skills
Ability to communicate effectively with customers and executive leadership
Strong team development and collaboration skills
Proficiency in Microsoft Office applications: Excel, Word, Outlook, and PowerPoint
Experience developing and maintaining tools, templates, and operational processes for project portfolios
Willingness and ability to work extended hours as needed
Willingness and ability to travel 20–40% to project sites and customer meetings

Benefits

Comp & perks

Competitive wages
Growth opportunities
Comprehensive benefits package
Medical, Dental & Vision
Life Insurance
Short-term and Long-Term Disability Insurance
Unlimited vacation
12 weeks of paid parental leave
401(k) with a company match