Director, Cyber Crisis Communications

FTI Consulting

. Develop strategic proposals and communications plans for clients and new business prospects .

Posted 9/15/2026full-timeWashington, D.C. • District of Columbia • United StatesLead💰 $102,000 - $173,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in crisis communications and project management, with a strong ability to develop strategic proposals and manage client relationships effectively. Proven track record in cybersecurity communications and mentoring junior team members in fast-paced environments.

Highest-signal resume keywords

Crisis Communications ManagementProject ManagementStakeholder CommunicationCybersecurity CommunicationsClient Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Crisis ManagementCorporate CommunicationsProposal DevelopmentProject CoordinationWritten CommunicationVerbal PresentationExcelPowerPoint

Soft Skills

Organizational SkillsAttention to DetailService-Oriented AttitudeMentorshipPeople Management

Industry Keywords

Stakeholder EngagementCrisis ResponseCybersecurity PreparednessConsulting ExperienceFast-Paced Environment

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Develop strategic proposals and communications plans for clients and new business prospects
Serve as a primary client contact in meetings, conference calls, and client-site work
Manage client projects, coordinate project rollouts, and ensure deadlines are met
Scenario-plan likely outcomes and develop corresponding communications strategies
Draft client materials, including stakeholder communications, FAQs, and media statements
Review junior team deliverables where appropriate
Anticipate client and account team needs and work with senior leaders to address them
Participate in new business proposals and presentations
Support development, production, and marketing of thought leadership
Coach and mentor junior team members
Develop and manage crisis communications responses for active cybersecurity attacks or threats
Support cybersecurity communications preparedness projects and tabletop exercises

Requirements

What you’ll need

Bachelor’s degree
5+ years of relevant professional experience in crisis/issues management, cybersecurity, and/or corporate communications
Track record of managing communications with multiple stakeholders during crisis events
Excellent organizational skills and written and verbal presentation skills
Prior client service, consulting, or agency experience
Ability to advise and secure confidence of senior communications client contacts, account leads, and junior team members
Proven project management track record and comfort managing staff at all levels
Expert in Excel and PowerPoint
Ability to work under pressing deadlines across multiple projects
Demonstrated people management experience, including mentorship and supervision
Ability to excel in fast-paced, changing environments
Travel required to clients and FTI office(s)
Currently authorized to work in the United States on a full-time basis; employer will not sponsor work visas
Strong work ethic, attention to detail, and service-oriented attitude

Benefits

Comp & perks

Flexible hybrid working model
Professional development programs
On-the-job learning
Self-guided professional development courses and certifications
Dedicated coach and regular coaching sessions
Tailored programs for critical professional milestones