Director, Trade Services

FTI Consulting

. Perform and oversee day-to-day and project-based trade compliance activities .

Posted 9/15/2026full-timeRemote • Colorado • United StatesLead💰 $91,000 - $278,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in U.S. customs and trade compliance, including tariff classification, valuation, and import operations. Proven ability to manage complex compliance projects, direct team efforts, and enhance trade processes while maintaining strong client relationships.

Highest-signal resume keywords

U.S. Customs RequirementsTariff ClassificationTrade ComplianceClient-Facing CommunicationLicensed Customs Broker (LCB)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Tariff ValuationCountry of OriginDuty DrawbackImport OperationsTrade Data AnalysisQuality Control ReviewsProcedure DevelopmentAnalytical SkillsProblem-Solving SkillsTechnical Judgment

Soft Skills

Team LeadershipClient ManagementCommunication SkillsPrioritizationTime Management

Tools & Technologies

Microsoft ExcelMicrosoft OfficeERP/WMSACEBroker PlatformsHTS/Classification Tools

Certifications & Qualifications

Licensed Customs Broker (LCB)Certified Customs Specialist (CCS)Certified Export Specialist (CES)

Industry Keywords

Trade Compliance ActivitiesCustoms EntriesFTZPost-EntryCustoms Broker Entry Review

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Perform and oversee day-to-day and project-based trade compliance activities
Perform and review tariff classification, valuation, country-of-origin, tariff mitigation, FTZ, duty drawback, and import compliance activities
Review customs entries, trade data, commercial documentation, broker data, and transactional records
Prepare and review workpapers, calculations, reconciliations, reports, procedures, and client deliverables
Direct and review the work of Senior Trade Services Specialists, Consultants, and other team members
Manage assigned workstreams, including priorities, deadlines, deliverables, service levels, and quality
Work directly with clients, customs brokers, logistics providers, and other stakeholders
Identify and escalate complex, recurring, or high-risk compliance issues
Support client implementations and managed services
Recommend improvements to trade compliance processes, controls, and procedures
Perform quality-control reviews
Support engagement leadership with client communications, issue resolution, scope management, and identification of additional client needs

Requirements

What you’ll need

Bachelor’s degree in business, international business, supply chain, economics, finance, or a related field, or equivalent experience
8+ years of hands-on experience in U.S. customs, trade compliance, import operations, or related international trade activities
Strong knowledge of U.S. customs requirements
Hands-on experience in tariff classification, valuation, country of origin, tariff mitigation, FTZs, duty drawback, or import operations
Experience independently performing complex trade compliance work and directing or reviewing others’ work
Strong analytical, research, technical judgment, and problem-solving skills
Strong client-facing communication skills
Ability to manage multiple assignments, priorities, deadlines, and deliverables in a fast-paced consulting environment
Proficiency with Microsoft Excel and other Microsoft Office applications
Willingness to travel up to 25%
Currently authorized to work in the United States on a full-time basis; no visa sponsorship provided
Preferred: Licensed Customs Broker (LCB) or industry certification such as CCS, CES, or similar
Preferred: Hands-on FTZ experience
Preferred: Section 301, Section 232, duty drawback, post-entry, customs broker entry review, trade data analysis, ERP/WMS, ACE, broker platforms, HTS/classification tools, managed services, procedure development, and coaching or supervision experience

Benefits

Comp & perks

Professional development programs focused on leadership, growth, and development
On-the-job learning
Self-guided professional development courses and certifications
Dedicated coach and regular coaching sessions
Tailored programs for critical professional milestones
Remote work arrangement
Equal opportunity employment