Senior Associate, Talent Development

FTI Consulting

. Support end-to-end operations and logistics for global Talent Development programs, courses, webinars, and events .

Posted 10/30/2026full-timeUnited StatesSenior💰 $67,000 - $118,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing end-to-end operations for Talent Development programs, including logistics, communications, and stakeholder engagement. Proficient in utilizing Learning Management Systems and Microsoft Office Suite to enhance program effectiveness and support diverse learning environments.

Highest-signal resume keywords

Project ManagementLearning Management System AdministrationMicrosoft Office Suite ProficiencyEvent CoordinationData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData AnalysisLearning Management System AdministrationEvent CoordinationMicrosoft PowerPointMicrosoft ExcelMicrosoft OutlookMicrosoft TeamsSharePointCvent

Soft Skills

Excellent Communication SkillsCustomer Service SkillsRelationship-Building SkillsAttention to DetailCollaborative Approach

Tools & Technologies

Learning Management SystemMicrosoft Office SuiteSharePointCventZoom

Industry Keywords

Talent DevelopmentProgram LogisticsVirtual LearningFeedback AnalysisProfessional Services

About the role

Key responsibilities & impact

Support end-to-end operations and logistics for global Talent Development programs, courses, webinars, and events
Create courses and classes, manage registrations and rosters, maintain learning records, and support learner access in the LMS
Manage training calendars, invitations, event technology, materials, vendors, inventory, facilities, and other program logistics
Develop and deliver program communications and marketing for varied audiences
Serve as a point of contact for learners, facilitators, HR partners, vendors, and program stakeholders
Monitor enrollment and participation, provide stakeholder updates, and produce recurring and ad hoc reports
Compile and analyze feedback and participation data and summarize insights for program improvements
Maintain course materials, facilitator resources, operating documentation, and shared files on the Talent Development intranet
Create and maintain standardized processes, procedures, templates, and project plans
Identify operational risks, dependencies, and improvement opportunities; recommend and support solutions
Coordinate with cross-functional teams on Talent Development initiatives, technology enhancements, data needs, and special projects
Stay current on learning technologies, virtual delivery practices, event operations, and Talent Development trends
Provide onsite or virtual program support and travel as needed

Requirements

What you’ll need

Minimum of 2 years of experience in professional services, or related field
Bachelor’s degree
Proficient in the Microsoft suite of products (PowerPoint, Excel, Outlook and Word)
Ability to travel to FTI office(s) as needed
Applicants must be currently authorized to work in the United States on a full-time basis; this position will not sponsor applicants for work visas
Advanced proficiency in Microsoft PowerPoint, Excel, Outlook, Word, and Teams
Experience administering a Learning Management System; familiarity with Workday Learning is a plus
Proficiency with SharePoint and experience maintaining intranet or shared-content sites
Experience coordinating onsite, offsite, virtual, and blended learning programs, including registration and event logistics; familiarity with Cvent is a plus
Experience supporting webinars and virtual learning through platforms such as Teams and Zoom
Experience analyzing feedback and assessing program effectiveness
Strong project management skills, including developing plans, tracking dependencies, coordinating contributors, and managing multiple priorities and deadlines
Strong analytical skills and attention to detail, with the ability to compile data, identify trends, and produce accurate reports
Excellent written and verbal communication skills, with the ability to tailor messages for different audiences
Strong customer service, business acumen, and relationship-building skills
Demonstrated ability to exercise judgment, take initiative, work independently, and follow issues through to resolution
Ability to work effectively in a fast-paced, growth-oriented, and matrixed environment
Collaborative, team-oriented approach and willingness to support changing business needs

Benefits

Comp & perks

Professional development programs
On-the-job learning
Self-guided professional development courses and certifications
Dedicated coach and regular coaching sessions
Healthcare coverage
Retirement savings
Paid leave
Family support
Financial protection benefits
Wellbeing resources