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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in business process improvement, stakeholder engagement, and project management support. Proficient in documenting business requirements and facilitating communication between technical teams and business partners.
Highest-signal resume keywords
Business Process ImprovementStakeholder EngagementProject Management SupportBusiness Requirements DocumentationUser Acceptance Testing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisData CollectionRisk MitigationIssue ManagementCost EstimationProject Scope ManagementFunctional Requirements AnalysisTechnical Requirements AnalysisDocumentation DevelopmentTesting Support
Soft Skills
Attention to DetailOrganizationFacilitationCommunicationSelf-Initiative
Certifications & Qualifications
Associate Degree in Information TechnologyBachelor's Degree in Business
Industry Keywords
Stakeholder MeetingsContinuous ImprovementProject BlockersCurrent-State DocumentationFuture-State DocumentationBackground CheckDrug Test
About the role
Key responsibilities & impact- Support business technology managers, business partners, project analysts, resources, and external resources in understanding and achieving business objectives
- Participate in stakeholder meetings, document needs and business processes, and identify continuous improvement opportunities
- Develop and maintain working relationships with business partners, project analysts, business owners, project sponsors, vendors, and key clients
- Assist in developing business cases and justifications through research and data collection
- Collect, analyze, develop, and document business requirements using standard templates and methods
- Assist project managers with project scope, status visibility, risk mitigation, and issue management
- Help remove project blockers
- Lead project meetings and portfolio status reporting when backing up the project manager
- Facilitate information gathering for estimates of cost, scope, timeline, processes, and resources
- Create current-state and future-state documentation
- Troubleshoot problems and recommend resolutions
- Identify and document functional, non-functional, technical, and business requirements throughout project execution
- Assist with resolving project priority, task, and dependency conflicts and identify risk mitigation options
- Support test case development and testing before user acceptance activities
- Support user acceptance testing, liaise with technical team members on identified issues, and manage issue resolution
- Perform other related duties as assigned
Requirements
What you’ll need- Associate or Bachelor's Degree in Information Technology or Business required; or relevant experience
- 3-5 years of related experience
- Ability to travel 10%
- Availability to work between 7 AM and 5 PM, Monday-Friday, with work potentially required at any time to meet business needs
- Attention to detail, organization, facilitation, communication, business process improvement, and self-initiative
- Employment contingent upon successfully passing a background and drug test
Benefits
Comp & perks- Career development and continued education programs
- Competitive, merit-based compensation
- Career path development
- Flexible and robust benefits package
- Industry-leading benefits for regular/full-time team members