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FTI

Operations Specialist

FTI

. Prepare accurate client bills for assigned projects according to established processes, contract terms, and client requirements .

Posted 11/6/2026full-timeMonroe • Wisconsin • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in preparing accurate client billings and billing packages while maintaining compliance with contract terms and client requirements. Proficient in coordinating with various stakeholders and managing billing workflows to meet deadlines and improve processes.

Highest-signal resume keywords
Client Billing PreparationConstruction Industry ExperienceBilling Software ProficiencyContract Terms KnowledgeStakeholder Coordination

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Billing DocumentationBilling Records MaintenanceProject ControlsAccuracy in BillingBilling Workflow Management
Soft Skills
Attention to DetailProblem-SolvingTeam Support
Certifications & Qualifications
High School DiplomaGEDAssociate Degree in Accounting
Industry Keywords
Construction BillingContract ManagementProject ManagementFinance CoordinationGeneral Ledger

About the role

Key responsibilities & impact
  • Prepare accurate client bills for assigned projects according to established processes, contract terms, and client requirements
  • Review billing requirements and supporting documentation for completeness and accuracy
  • Gather billing information from project teams and stakeholders
  • Prepare billing packages for review and route billing workflows
  • Enter and maintain billing information, supporting documentation, and project billing records in applicable systems
  • Track billing deadlines, approvals, outstanding requirements, and workflow actions
  • Develop working knowledge of assigned project contracts and billing requirements
  • Identify missing or inconsistent information and coordinate resolution
  • Escalate billing discrepancies, contract questions, unusual circumstances, and system issues to the Senior Operation Specialist
  • Provide billing information and documentation for pay applications, audits, and client requests
  • Coordinate LNTP documentation, approvals, records, and transition as projects reach FGMP
  • Coordinate with Operations, Finance, Project Management, and General Ledger regarding billing information
  • Maintain contractual documentation, billing contacts, and stakeholder information
  • Manage workload to meet billing deadlines and identify potential process improvements
  • Support team members during periods of increased workload and perform other assigned duties

Requirements

What you’ll need
  • High School Diploma or GED and 4 years of related experience; or Associate Degree in Accounting and 1–4 years of accounting, construction billing, project controls, or related experience
  • Construction industry experience preferred
  • Ability to work Monday–Friday, with typical hours between 7:00 a.m. and 5:00 p.m.
  • Overtime may be required
  • Travel: 0–10%
  • Successful completion of a background check and drug test required
  • Ability to prepare accurate client billings and billing packages
  • Knowledge of contract terms and client billing requirements
  • Ability to use applicable billing software and maintain billing records
  • Ability to coordinate with Project Management, Operations, Finance, General Ledger, and other stakeholders
  • Equal Opportunity Employer – veterans/disabled

Benefits

Comp & perks
  • Career development and continued education programs
  • Competitive, merit-based compensation
  • Career path development
  • Flexible and robust benefits package
  • Industry-leading benefits for regular/full-time team members