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Sales and Operations Support Specialist
FUJIFILM CANADA INC.. Oversee the daily management of sales orders and provide presale support .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales administration and operations, with a strong focus on process optimization, customer satisfaction, and compliance with legal requirements. Proficient in managing cross-departmental collaborations and utilizing Salesforce to enhance sales effectiveness.
Highest-signal resume keywords
Sales AdministrationOrder ManagementSalesforceProcess OptimizationCross-Departmental Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales OperationsOrder EntryInternational Business LogisticsData Quality ProcessesDocumentation VerificationProject ManagementContinuous ImprovementSales ProcessesInternal ControlsQuoting Tool
Soft Skills
Excellent Communication SkillsCreative ThinkingProblem-SolvingStrategic PlanningCustomer Satisfaction Focus
Certifications & Qualifications
Bachelor’s Degree or Equivalent Work Experience
Industry Keywords
SalesSupply ChainManufacturingShippingBillingComplianceLegal Requirements
About the role
Key responsibilities & impact- Oversee the daily management of sales orders and provide presale support
- Optimize processes and manage projects for internal and external stakeholders
- Create orders accurately and promptly, act on exceptions, and verify documentation
- Manage backlog with Supply Chain, Manufacturing, Shipping, and Sales teams to ensure on-time delivery
- Test new releases and products in the Quoting Tool and support Field Sales and Sales Operations teams
- Lead continuous improvement opportunities in systems and workflows
- Support data quality processes and improvements
- Prioritize customer satisfaction
- Develop partnerships with Sales, Finance, and other functional organizations
- Educate sales representatives on sales operations processes and best practices
- Ensure compliance with state and federal legal and regulatory requirements
Requirements
What you’ll need- Bachelor’s degree or equivalent work experience preferred
- 7+ years sales administration, order entry, and sales operations with broad background in daily operations
- Knowledge of international business logistics as it relates to order management, shipping, and billing
- Experience collaborating with cross-departmental teams
- In-depth functional knowledge of Salesforce is preferred
- Excellent written and verbal communication skills with the ability to interface at all levels within the company
- Excellent creative thinking, problem-solving, and strategic/tactical planning skills
- Strong understanding of business and sales processes and internal controls
- Demonstrated experience using new tools and software systems to improve the effectiveness and efficiency of the Sales organization
- Ability to lift 25 lbs with or without accommodations