Practice Growth Specialist

Fullscript

. Own practitioner relationships across a defined book of business .

Posted 10/22/2026full-timeRemote • CanadaJuniorMid-Level💰 CA$60,000 - CA$75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing practitioner relationships and accounts, focusing on onboarding, growth, and retention. Proficient in utilizing CRM systems to document interactions and support effective execution of Fullscript products.

Highest-signal resume keywords

Account ManagementCRM Systems ExperienceStrong Communication SkillsRelationship ManagementProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer SuccessSales ExperienceTraining ConductingProduct Knowledge ApplicationBehavior Change Support

Soft Skills

Relationship BuildingEngagement MaintenanceDiscovery and Needs Identification

Tools & Technologies

SalesforceCRM Systems

Certifications & Qualifications

Successful Background Check

Industry Keywords

HealthcareWellnessDigital HealthClinical OperationsPractitioner Workflows

About the role

Key responsibilities & impact

Own practitioner relationships across a defined book of business
Manage a portfolio of practitioner accounts across onboarding, growth, and retention stages
Conduct calls, meetings, and training sessions to support practitioner understanding and platform use
Guide practitioners through acquisition, adoption, and optimization by aligning Fullscript capabilities with workflows and goals
Identify practitioner needs, challenges, and opportunities through discovery and ongoing engagement
Support practitioners in progressing from initial use to consistent and effective execution
Communicate via email, phone, and virtual meetings to maintain engagement and momentum
Document practitioner interactions, activities, and follow-ups in CRM systems
Identify and address adoption or engagement risks, escalating when needed
Gather and relay practitioner feedback, insights, and product observations to internal teams
Develop working knowledge of Fullscript products, including supplements, diagnostics, wholesale, and integrations
Build trusted relationships to support long-term engagement and retention

Requirements

What you’ll need

2–4 years of experience in Sales, Customer Success, Account Management, or a similar client-facing role
Strong communication, relationship management, and problem-solving skills
Experience conducting customer calls, trainings, or presentations
Ability to manage a book of business and prioritize work across multiple accounts
Experience using CRM systems such as Salesforce or similar tools
Ability to learn and apply product knowledge across multiple offerings
Experience in healthcare, wellness, or digital health environments is a bonus
Familiarity with practitioner workflows or clinical operations is a bonus
Experience supporting adoption or behavior change within customer accounts is a bonus
Successful background check required

Benefits

Comp & perks

Remote-first flexibility to work where you work best
Flexible PTO
Competitive pay
RRSP/401k match
Stock options
Premium benefits package with customizable coverage, paramedical services, and an HSA
Fullscript discounts on high-quality wellness products
Continuous learning opportunities
Accommodations available upon request