Head of Strategic Accounts – Partnerships

Function Health

. Own the health, performance, and composition of Function's imaging partner network across 200+ facilities .

Posted 11/10/2026full-timeNew York City • New York • United StatesLead💰 $220,000 - $265,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing partnerships and account teams, with a strong focus on operational excellence, cross-functional collaboration, and strategic decision-making. Proven ability to drive network performance and navigate complex escalations while maintaining clear communication and documentation.

Highest-signal resume keywords

Account ManagementTeam DevelopmentOperational Decision-MakingCross-Functional CollaborationProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Partnership ManagementContract NegotiationCRM ManagementOperational StrategyMarket Prioritization

Soft Skills

Excellent CommunicationOwnershipProblem-SolvingCoachingOrganizational Skills

Tools & Technologies

CRM SystemsSOP Documentation

Industry Keywords

Imaging NetworkMember ExperienceInternational ExpansionEscalation ManagementService-Level Terms

About the role

Key responsibilities & impact

Own the health, performance, and composition of Function's imaging partner network across 200+ facilities
Keep the CRM accurate as the single system of record for the network
Set market prioritization based on member demand and coverage gaps
Own partner mix, remediation versus exit decisions, and highest-stakes escalations end to end
Bring commit-level recommendations on exits, exclusivity, and major market bets to the COO for ratification
Manage and develop a team of account managers
Coach through escalations and complex integrations; step in directly on highest-stakes relationships
Own renewals and contract work for critical partnerships, including pricing, exclusivity, and service-level terms
Work with Legal from redline to signature
Ensure partners go live cleanly, coordinating across Member Experience, Ops, and integration/engineering
Own the launch-to-stable transition and resolve operational issues driving member complaints
Work with Product and MRI Ops to bring new scan capabilities onto the network
Support international expansion, including the UK and new markets
Maintain CRM, SOPs, and institutional knowledge
Coordinate with Ops, Product, Finance/Billing, and Member Experience
Represent the partner network in internal planning and roadmap discussions

Requirements

What you’ll need

7+ years of experience and current leading account management, partnerships and/or network teams
Experience managing and developing a team through escalations and complex operational work
Experience making consequential decisions and owning exits, remediations, and escalations end to end
Entrepreneurial operator who takes ownership of ambiguous problems, acts without waiting for direction, and builds processes where none exist
Strong operator's instinct to build repeatable processes, document what matters, and keep systems clean
Comfort working cross-functionally with Product, Ops, and Legal, and translating between commercial and operational needs
Excellent written and verbal communication; direct, concise, and organized
Bias toward ownership and follow-through in a fast-moving, high-growth environment

Benefits

Comp & perks

Stock options
Comprehensive health, dental, and vision plans for you and your family
Wellness and commuter benefits
Competitive vacation policy
A culture that emphasizes learning
Professional development budget for continued learning
Opportunity to directly impact our mission of saving lives through early cancer detection
Flexible working hours
Dynamic work environment where creativity and innovation are encouraged