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Global Account Manager – EMEA, APAC
Furnished Quarters. Source furnished apartments, serviced accommodations, and other housing solutions across EMEA and APAC .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sourcing and managing furnished accommodations and serviced apartments across EMEA and APAC, with strong negotiation skills and the ability to build and maintain supplier relationships. Proficient in managing complex accommodation requests while ensuring high levels of client service and operational efficiency.
Highest-signal resume keywords
Corporate Housing ExperienceSupplier Relationship ManagementNegotiation SkillsAccommodation Reservation ProcessesCRM System Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sourcing AccommodationsNegotiating PricingManaging Supplier AgreementsPreparing Competitive ProposalsMaintaining Supplier Records
Soft Skills
Strong Organizational SkillsExcellent Communication SkillsAbility to Work IndependentlyCollaboration with International Colleagues
Tools & Technologies
Microsoft OfficeCRM SystemsSalesforceOscar
Industry Keywords
Furnished AccommodationsServiced ApartmentsHospitalityRelocationSupplier NetworksService Level AgreementsEMEAAPAC
About the role
Key responsibilities & impact- Source furnished apartments, serviced accommodations, and other housing solutions across EMEA and APAC
- Manage accommodation requests from initial inquiry through sourcing, pricing, booking confirmation, and reservation support
- Identify suitable properties based on client requirements, location, budget, availability, and service expectations
- Source new accommodation providers when existing inventory cannot meet client needs
- Coordinate reservation changes, extensions, departures, and other client or guest requirements
- Build and maintain relationships with international accommodation providers and suppliers
- Negotiate competitive rates, availability, commercial terms, and service arrangements
- Evaluate new suppliers and expand the accommodation network in existing and emerging markets
- Support execution and maintenance of supplier agreements and Service Level Agreements
- Monitor supplier performance, resolve service concerns, and escalate significant issues
- Provide responsive, professional support to clients, guests, and internal stakeholders
- Prepare competitive accommodation proposals and pricing for the Global Sales team
- Support complex, multi-market, and high-volume accommodation requests
- Identify opportunities to improve pricing, supplier coverage, profitability, and service delivery
- Maintain accurate sourcing, reservation, pricing, and supplier records in company systems
Requirements
What you’ll need- Experience in corporate housing, furnished accommodations, serviced apartments, hospitality, relocation, or a closely related industry
- Experience sourcing accommodations or services through third-party suppliers and negotiating pricing or commercial terms
- Knowledge of accommodation reservation processes and client service requirements
- Experience building and maintaining supplier or business partner relationships
- Strong organizational skills and ability to manage multiple time-sensitive requests
- Excellent written and spoken English communication skills
- Professional experience using CRM systems
- Proficiency in Microsoft Office, including Excel and Outlook
- Ability to work independently, exercise sound judgment, and collaborate with international colleagues
- Ability to consistently work 1:00 AM to 9:30 AM U.S. Eastern Time year-round
- Suitable remote workspace and reliable internet connectivity
- Preferred: three or more years of relevant industry experience
- Preferred: experience sourcing accommodation providers and developing supplier networks across EMEA and/or APAC
- Preferred: familiarity with international accommodation markets and regional business practices
- Preferred: experience negotiating supplier agreements and managing SLAs
- Preferred: experience with Salesforce, Oscar, or reservation and supplier management platforms
- Preferred: additional language proficiency relevant to EMEA or APAC markets
- Preferred: bachelor's degree in hospitality, business, or a related discipline
Benefits
Comp & perks- Remote work arrangement
- Suitable remote workspace support requirement
- Reliable internet connectivity for remote work
- Full-time employment