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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in commercial operations and revenue management, with strong analytical skills to track pipeline and performance data. Capable of coordinating cross-functional teams and improving processes to enhance commercial outcomes.
Highest-signal resume keywords
Commercial Operations ExperienceRevenue Operations ExpertiseStakeholder Management SkillsAnalytical Skills with Performance DataProcess Improvement Capability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Commercial OperationsRevenue OperationsSales OperationsAccount ManagementData AnalysisPipeline ManagementPerformance TrackingProcess ImprovementWorkflow CoordinationClient Opportunity Analysis
Soft Skills
Strong JudgementExcellent Communication SkillsStructured Problem SolvingAction-Oriented ApproachCuriosity About Commercial Operations
Tools & Technologies
CRM SystemsPerformance Data ToolsReporting SoftwareCollaboration PlatformsProject Management Tools
Industry Keywords
Commercial StrategyStakeholder EngagementCross-Functional CoordinationOperational GovernanceHybrid Work Model
About the role
Key responsibilities & impact- Own the day-to-day Future x SheerLuxe opportunity routing and governance process
- Maintain visibility of commercial opportunities, ownership, lead organisation, stage and outcome
- Bring together Future and SheerLuxe teams when routing decisions are required
- Apply agreed client-led routing criteria and resolve ownership or workflow questions
- Record and communicate decisions and rationale
- Track opportunities through conversion and commercial outcome
- Produce regular reporting on pipeline, conversion, collaboration and emerging trends
- Identify recurring friction, process gaps and operating-model improvements
- Analyse incremental client or commercial value created through collaboration
- Support joint account planning and pre-brief activity for priority clients
- Coordinate enablement and knowledge sharing between Future and SheerLuxe teams
- Support Revenue Operations and Commercial Strategy projects requiring workflow, governance or cross-functional coordination
- Help transition manual coordination toward a scalable, systemised workflow
Requirements
What you’ll need- Experience in commercial operations, revenue operations, business management, sales operations, account management or a similar commercially focused role
- Strong judgement and confidence working across teams with different priorities and perspectives
- Excellent stakeholder management skills
- Structured approach to solving ambiguous problems and turning them into clear processes and decisions
- Strong analytical skills and confidence working with pipeline, revenue or performance data
- Ability to understand the commercial context behind a client opportunity
- Excellent written and verbal communication skills
- Practical, action-oriented approach and willingness to take ownership of issues through to resolution
- Curiosity about how commercial organisations operate and interest in improving processes, behaviours and ways of working
- Confidence working independently in an evolving operating model
- Demonstrable experience coordinating work across multiple teams or stakeholder groups
- Experience working with CRM, pipeline, revenue or commercial performance information
- Strong organisational and analytical skills with a high level of attention to detail
- Ability to operate effectively with senior stakeholders while remaining close to day-to-day process details
- Ability to work on a hybrid basis from either Future’s London or Bath office
Benefits
Comp & perks- Uncapped leave
- Enhanced parental leave
- Discounted rates with Dental care and Private Medical care
- When we hit our targets, enjoy a share of our profits with a bonus
- Refer a friend scheme - with payment following the successful hire
- Well-being support with access to our Colleague Assistant Programmes
- Opportunity to purchase shares in Future, with our Share Incentive Plan
- Salary sacrifice Pension scheme up to 5% match
- Free drinks and snacks in our offices