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Future

CRM Manager

Future

. Support the development and execution of B2C digital marketing campaigns.

Posted 9/22/2026full-timeBath • United KingdomMid-LevelSenior💰 £30,000 - £40,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing B2C digital marketing campaigns, utilizing email marketing automation platforms, and applying data analysis to enhance campaign performance. Proficient in GDPR compliance and collaborative communication within cross-functional teams.

Highest-signal resume keywords
Digital Marketing Campaign ManagementEmail Marketing AutomationData Analysis and Performance MetricsGDPR ComplianceCRM Platform Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Digital MarketingCampaign ManagementEmail MarketingData AnalysisHTMLMicrosoft ExcelGSuiteDatabase SegmentationLead GenerationPerformance Metrics
Soft Skills
CollaborationCommunicationAttention to Detail
Tools & Technologies
IterableMarketing Automation Software
Industry Keywords
B2C MarketingConsumer-Facing EnvironmentData Protection StandardsEmail Regulations

About the role

Key responsibilities & impact
  • Support the development and execution of B2C digital marketing campaigns.
  • Manage campaign builds from end to end while enhancing data usage and email best practices.
  • Build, schedule, test, and deploy multi-channel promotional campaigns across email, push, and onsite platforms.
  • Partner with marketing and editorial teams to execute data capture forms, surveys, and lead generation initiatives.
  • Monitor and analyze campaign performance metrics to recommend continuous improvements and testing strategies.
  • Apply database segmentation criteria to target specific customer audiences effectively.
  • Collaborate with customer service teams to update customer records and manage GDPR requests promptly.
  • Support monthly subscriptions planning while tracking campaign deliverables against team goals.

Requirements

What you’ll need
  • Proven experience in digital marketing or CRM campaign management within a consumer-facing environment.
  • Hands-on familiarity with email marketing automation platforms like Iterable.
  • Basic understanding of HTML and its practical application in email formatting.
  • Strong numerical and analytical skills with proficiency in Microsoft Excel and GSuite.
  • Understanding of email regulations, GDPR requirements, and data protection standards.
  • Collaborative mindset with strong communication skills and exceptional attention to detail.
  • Demonstrable experience supporting CRM, email, or digital marketing campaign delivery.
  • Proficiency in using CRM platforms such as Iterable or similar marketing automation software.
  • Working knowledge of HTML, Microsoft Excel, and GSuite tools.
  • Ability to interpret campaign data to inform marketing improvements.
  • Capability to collaborate with cross-functional teams in our Bath office.

Benefits

Comp & perks
  • Uncapped leave
  • Enhanced parental leave
  • Discounted rates with Dental care and Private Medical care
  • When we hit our targets, enjoy a share of our profits with a bonus
  • Refer a friend scheme - with payment following the successful hire.
  • Well-being support with access to our Colleague Assistant Programmes
  • Opportunity to purchase shares in Future, with our Share Incentive Plan
  • Salary sacrifice Pension scheme up to 5% match
  • Free drinks and snacks in our offices