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Future

Head of Subscription Analytics

Future

. Oversee subscription analytics across customer lifetime value, acquisition economics, churn, and pricing models .

Posted 9/18/2026full-timeLondon • United KingdomLead💰 £80,000 - £95,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in subscription analytics, translating complex customer and financial data into strategic recommendations while effectively collaborating with cross-functional teams. Proficient in advanced modeling and data querying to drive actionable insights and commercial strategies.

Highest-signal resume keywords
Subscription MetricsSQL QueryingExcel ModelingCommercial AnalyticsMentoring Analysts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Customer Lifetime ValueCohort AnalysisRetention RatesData AnalysisAnalytical Frameworks
Soft Skills
CommunicationCollaborationCoaching
Tools & Technologies
BigQueryGoogle SheetsAI Tools
Industry Keywords
Growth AnalyticsCustomer MetricsRevenueProfitabilityMarketing Data

Tech Stack

Tools & technologies
BigQuerySQL

About the role

Key responsibilities & impact
  • Oversee subscription analytics across customer lifetime value, acquisition economics, churn, and pricing models
  • Partner with Marketing, Finance, and Strategy teams to connect customer metrics to revenue and profitability
  • Build commercial models in Excel or Google Sheets to guide strategic decisions
  • Explore large datasets with SQL and BigQuery to uncover actionable growth opportunities
  • Mentor and coach analysts, strengthening their technical and strategic capabilities
  • Present commercial narratives and recommendations to senior stakeholders across UK and US markets
  • Translate customer, marketing, and financial datasets into clear commercial strategies
  • Report to the Growth Marketing Director and manage the analytics agenda across the multi-brand subscription business

Requirements

What you’ll need
  • Proven experience turning complex customer and financial data into strategic recommendations
  • Practical understanding of subscription metrics, including customer lifetime value, cohort analysis, and retention rates
  • Ability to break down ambiguous commercial challenges into clear analytical frameworks
  • Experience communicating technical insights clearly to non-technical business partners
  • Experience guiding, coaching, or managing analysts
  • Familiarity with using AI tools to streamline analytical workflows
  • Demonstrable experience in commercial, customer, or growth analytics
  • Hands-on proficiency querying complex datasets with SQL, BigQuery, or similar technologies
  • Advanced modelling capabilities using Excel or Google Sheets
  • Track record of working with marketing, financial, or transactional data
  • Ability to collaborate effectively with cross-functional teams in London or Bath

Benefits

Comp & perks
  • Uncapped leave
  • Enhanced parental leave
  • Discounted rates with Dental care and Private Medical care
  • Bonus through a share of profits when targets are met
  • Refer a friend scheme with payment following a successful hire
  • Well-being support with access to Colleague Assistant Programmes
  • Opportunity to purchase shares in Future through the Share Incentive Plan
  • Salary sacrifice Pension scheme with up to 5% match
  • Free drinks and snacks in offices