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G2

Principal Product Manager – UGC

G2

. Own the product strategy and roadmap for G2 UGC .

Posted 10/1/2026full-timeRemote • United StatesLead💰 $190,000 - $225,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in product management, particularly in user-generated content and data-rich products, with a strong focus on product strategy, funnel instrumentation, and AI-assisted workflows. Proven ability to lead cross-functional teams and connect product mechanics to customer outcomes while maintaining high standards of quality and trust.

Highest-signal resume keywords
Product Management ExperienceUser-Generated Content ExpertiseFunnel InstrumentationAI-Assisted WorkflowsCross-Functional Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Product StrategyFunnel InstrumentationExperimentationIncentive DesignData Quality ManagementBehavioral LoopsTrust SignalsModeration WorkflowsPerformance MeasurementAPI Development
Soft Skills
Clear CommunicationDecision-MakingPrioritizationCollaborationJudgment
Industry Keywords
B2B SoftwareMarketplace ProductsCommunity ProductsTrust ProductsCustomer SuccessData-Rich ProductsAI UseUser EngagementRetention StrategiesProduct Discovery

About the role

Key responsibilities & impact
  • Own the product strategy and roadmap for G2 UGC
  • Define signals and systems improving relevance, recency, completeness, authenticity, and decision value
  • Establish coverage and recency standards for different product segments
  • Balance coverage, volume, quality, cost, and speed
  • Partner with Research, Data, and AI teams on quality measurement, trust signals, moderation, and safe AI use
  • Own the contributor journey from invitation through contribution, verification, approval, publication, and reuse
  • Build adaptive collection experiences using context, dynamic questions, and AI assistance
  • Define requirements for offsite, embedded, event-based, and “review now, verify later” collection
  • Design and test incentive and value-exchange models
  • Instrument funnels and run experiments on completion, acceptance, cost, defects, and publication time
  • Own customer capabilities for discovering, configuring, activating, distributing, and measuring UGC
  • Develop reusable surfaces, permissions, integrations, APIs or exports, and performance measurement
  • Partner with Revenue, Customer Success, Marketing, and Ecosystem teams on activation patterns
  • Connect UGC availability and usage to retention and expansion outcomes
  • Connect UGC supply and quality to discovery, comparison, evaluation, and decision-making experiences
  • Apply trusted evidence and trust primitives to evaluations, comparisons, and AI-native buying experiences
  • Identify and scale new forms of UGC
  • Stay close to buyers, contributors, and customers to guide the roadmap

Requirements

What you’ll need
  • 10+ years of product management experience, including Principal- or lead-level ownership of customer-facing, data-rich products
  • Experience building contributor-driven, user-generated-content, marketplace, identity, community, or trust products at meaningful scale
  • Strong command of product discovery, funnel instrumentation, experimentation, incentive design, and behavioral loops
  • Sound judgment about where AI improves a workflow and where human trust, verification, or control must remain
  • Track record of connecting data quality and product mechanics to customer and business outcomes
  • Ability to lead complex work across Engineering, Design, Data, Research, Operations, and go-to-market teams without formal authority
  • Clear, direct communication and willingness to make difficult prioritization decisions in ambiguous environments
  • Experience with B2B software, reviews, research, decision-support, or marketplace products is helpful
  • Experience building AI-assisted collection, creation, evaluation, or moderation workflows is helpful
  • Familiarity with software buying journeys and trusted peer evidence in purchase decisions is helpful
  • Must be authorized to work in the United States without restriction
  • Must not require current or future sponsorship to work in the United States

Benefits

Comp & perks
  • Flexible work
  • Ample parental leave
  • Unlimited PTO
  • Inclusive and diverse work environment
  • Employee resource groups
  • G2 Gives philanthropic program
  • AI-assisted hiring review with opt-out option and human oversight