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Bilingual Product Manager – Voice AI
GAIDOOR RECRUIT. Lead development and continuous improvement of an AI-powered voice communication platform for enterprise customers in Japan .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management for AI-powered voice communication platforms, with a strong focus on product development, stakeholder communication, and technical feasibility assessment. Proficient in managing product requirements and enhancing conversational AI performance while collaborating with international teams.
Highest-signal resume keywords
Product ManagementGenerative AIVoice AITechnical SpecificationsStakeholder Management
ATS Keywords
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Hard Skills
Product DevelopmentInteractive Voice Response (IVR)Conversational AIAI Quality AssuranceVoice UX PrinciplesTelephony TechnologiesSIPCall RoutingCall Transfer ProtocolsAnswering Machine Detection (AMD)
Soft Skills
Strong CommunicationStakeholder ManagementNegotiation Skills
Industry Keywords
Japanese Enterprise SaaS MarketBusiness Process Outsourcing (BPO)System Behavior InvestigationTroubleshootingTechnical Issue Identification
About the role
Key responsibilities & impact- Lead development and continuous improvement of an AI-powered voice communication platform for enterprise customers in Japan
- Drive product development initiatives based on business strategy and product roadmap
- Identify product challenges and opportunities
- Define product requirements, specifications, and development priorities
- Manage initiatives from planning and requirements definition through release
- Evaluate technical feasibility, development costs, and business impact
- Work with enterprise customers, sales, and customer success teams to understand requirements and business challenges
- Transform individual customer requirements into scalable product capabilities
- Collaborate with international engineering teams primarily in English
- Discuss technical specifications, implementation feasibility, and development schedules
- Prepare Product Requirement Documents (PRDs) and technical specifications
- Coordinate development priorities across engineering and business stakeholders
- Improve conversational AI performance and analyze voice interaction quality and customer feedback
- Prioritize improvements involving latency, response time, turn-taking, barge-in, interruption handling, silence detection, and natural conversation flow
- Make build-versus-buy decisions and assess external technology providers
- Balance short-term customer requirements with long-term product scalability
- Communicate product decisions, risks, and trade-offs to stakeholders
- Create functional specifications and manage product backlogs
- Support sprint planning, feature delivery, product quality, and successful releases
Requirements
What you’ll need- 3+ years of experience in Product Management or Project Management
- Experience in product development or product management involving Generative AI, Voice AI, Interactive Voice Response (IVR), or chatbots
- Understanding of fundamental technologies and characteristics of AI-powered products
- Ability to discuss technical specifications, feasibility, and implementation constraints with engineering teams
- Strong communication and stakeholder management skills
- Business-level English communication skills or above
- Japanese language proficiency is negotiable depending on experience
- Preferred: Business-level Japanese communication skills
- Preferred: Experience communicating or negotiating with Japanese enterprise customers
- Preferred: Experience developing products involving Generative AI, Voice AI, IVR, or Voicebots
- Preferred: Knowledge of telephony technologies, including SIP, carrier infrastructure, call routing, call transfer protocols, and Answering Machine Detection (AMD)
- Preferred: Understanding of voice UX principles such as latency, interruption handling, endpoint detection, silence thresholds, and turn-taking
- Preferred: Experience with AI quality assurance, conversational testing, hallucination evaluation, or AI performance metrics
- Preferred: Experience in contact center operations or Business Process Outsourcing (BPO)
- Preferred: Knowledge of the Japanese enterprise SaaS market
- Preferred: Experience investigating system behavior, troubleshooting, or identifying technical issues
Benefits
Comp & perks- Hybrid work environment with approximately one office day per week recommended
- Flextime system with core hours from 10:00–16:00
- Social insurance coverage
- Transportation allowance
- Company-provided laptop
- Annual paid leave
- Additional health and wellness leave
- Childcare and parental support programs
- Annual learning and development allowance of up to ¥55,000
- Employee health checkups
- Internal team-building activities
- Performance evaluations based on OKRs
- Annual salary paid in 12 monthly installments