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Associate Manager, Clinical Claim Review
Gainwell Technologies. Supervise day-to-day prepay, post-pay, prior authorization, and medical record review activities of Coders, Clinical DRG Auditors, and Nurse Reviewers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical review processes, team leadership, and performance management within healthcare settings. Proficient in analyzing data to enhance service delivery and ensure compliance with clinical criteria and quality metrics.
Highest-signal resume keywords
Active RN LicenseHealthcare Auditing ExperienceUtilization ReviewTeam LeadershipClinical Review Judgment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical ReviewData AnalysisPerformance ManagementWorkflow OptimizationQuality Metrics Evaluation
Soft Skills
CommunicationMentorshipConflict ResolutionTeam Building
Tools & Technologies
Automation ToolsClinical Review Software
Certifications & Qualifications
CPCCCSCPMA
Industry Keywords
Healthcare AdministrationPrepay ReviewPost-Pay ReviewPrior AuthorizationDRG Auditing
About the role
Key responsibilities & impact- Supervise day-to-day prepay, post-pay, prior authorization, and medical record review activities of Coders, Clinical DRG Auditors, and Nurse Reviewers
- Lead the team, assign work, and ensure productivity and quality metrics are achieved
- Analyze production and workflow processes to increase efficiency and quality
- Communicate changes, build commitment, overcome resistance, support affected staff, and monitor transitions
- Oversee and hire staff, retain talent, manage performance, coordinate training and education, and provide leadership and mentorship
- Monitor aging inventory, workload, assignments, productivity, and quality against service-level agreements, contract deliverables, and timelines
- Evaluate productivity, utilization, efficiency, finding rates, savings, appeal overturn rates, and completed reviews
- Meet with clients and providers regarding complex cases, trend analysis, exit conferences, and settlement conferences
- Serve as a subject matter expert for new tools, automation, product development, and clinical readiness
- Resolve escalated issues and coach and mentor staff
- Analyze reports and data to identify trends and resources that improve clinical review service delivery
- Manage and evaluate individual and team performance and take action to meet or exceed standards
- Perform other assigned functions
Requirements
What you’ll need- Active, unrestricted RN license from the United States and in the primary home residency, active compact multistate unrestricted RN license under the Nurse Licensure Compact (NLC), or CPC, CCS, or CPMA certification required
- Bachelor's degree in business, healthcare administration, or related field preferred
- 5+ years of healthcare experience with increasing responsibility required
- 3+ years of utilization review or healthcare auditing experience preferred
- 2+ years of management or supervisory experience preferred
- Thorough understanding of clinical criteria and clinical review judgment
Benefits
Comp & perks- Flexible hours
- Work-life balance
- Continuous learning and career development
- Generous, flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
- Leadership and technical development academies
- Up to 20% travel