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Business Process Consultant – Black Belt
Gainwell Technologies. Serve as a recognized subject matter expert in process improvement methodologies, providing strategic guidance and consultation to business leaders and stakeholders .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in process improvement methodologies, including Lean and Six Sigma, to drive operational excellence and enhance customer outcomes. Capable of leading cross-functional initiatives, analyzing performance metrics, and providing strategic insights to influence organizational change.
Highest-signal resume keywords
Lean Six Sigma Black Belt CertificationDMAIC Methodology ApplicationProcess Mapping ExpertiseProject Management SkillsAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process ImprovementOperational ExcellenceBusiness TransformationPerformance MeasurementFuture-State Process DesignValue Stream AnalysisRoot Cause AnalysisFacilitation SkillsStakeholder ManagementCross-Functional Leadership
Soft Skills
Analytical SkillsCommunication SkillsConsulting SkillsPresentation SkillsInfluencing Skills
Tools & Technologies
Microsoft OfficeProcess Mapping ToolsStatistical SoftwareTime Study ApplicationsPower BI
Certifications & Qualifications
Lean Six Sigma Black Belt
Industry Keywords
Continuous ImprovementOperational PerformanceCustomer OutcomesGovernance ModelsPerformance Frameworks
About the role
Key responsibilities & impact- Serve as a recognized subject matter expert in process improvement methodologies, providing strategic guidance and consultation to business leaders and stakeholders
- Lead cross-functional improvement initiatives that strengthen operational performance, customer outcomes, quality, and efficiency
- Analyze organizational processes, performance metrics, operational data, and business challenges to identify enterprise-level improvement opportunities
- Apply structured problem-solving methods to address complex business challenges and drive sustainable results
- Facilitate workshops, Kaizen events, value stream mapping sessions, and root cause analyses
- Design and implement innovative process solutions balancing operational, technical, regulatory, and business requirements
- Develop future-state process architectures, governance models, performance frameworks, and continuous improvement roadmaps
- Evaluate interdependencies across functions, systems, processes, and organizational structures
- Establish and monitor key performance indicators, operational metrics, and measurement frameworks
- Provide data-driven recommendations, business case support, and executive-ready insights
- Lead adoption and maturation of continuous improvement practices across business units and functional areas
- Guide project teams and business stakeholders in applying process improvement methodologies, tools, and best practices
- Contribute to organizational standards, methodologies, policies, and governance related to process excellence and operational improvement
- Mentor and coach process improvement practitioners and operational leaders
Requirements
What you’ll need- Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Healthcare Administration, Information Systems, or a related field, or equivalent experience
- 8 or more years of experience in process improvement, operational excellence, business transformation, continuous improvement, consulting, or related disciplines
- Lean Six Sigma Black Belt certification required
- Demonstrated experience successfully applying DMAIC methodology to process improvement initiatives
- Experience leading complex, cross-functional improvement initiatives in large-scale operational environments
- Strong analytical, problem-solving, facilitation, project management, and stakeholder management skills
- Expertise in process mapping, customer journey mapping, value stream analysis, root cause analysis, performance measurement, and future-state process design
- Proficiency with Microsoft Office, process mapping tools, statistical software, time study applications, and Power BI or other business intelligence tools
- Extensive experience applying Lean, Six Sigma, Agile, and operational excellence practices in complex business environments
- Experience leading readiness reviews and transformation workshops with senior stakeholders
- Ability to connect process improvement work to strategic business goals, customer outcomes, and operational performance
- Exceptional analytical, facilitation, communication, consulting, and presentation skills
- Experience managing multiple initiatives and navigating ambiguity in complex business environments
- Ability to influence senior leaders and guide organizational change without direct authority
- Remote-based within the United States
Benefits
Comp & perks- Work flexibility
- Learning and career development opportunities
- Opportunities to travel through your work (0-10%)
- Generous, flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
- Leadership and technical development academies
- Video cameras used during interviews and initial orientation week