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Certified Pharmacy Technician, Illinois
Gainwell Technologies. Support members, providers, and pharmacies with pharmacy-related inquiries, benefit questions, prior authorization requests, and claims-related issues .
Posted 11/1/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $41,600 - $47,900 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prior authorizations and claims processing, while maintaining compliance with regulatory guidelines. Strong focus on customer service and effective communication in a fast-paced environment.
Highest-signal resume keywords
Certified Pharmacy Technician (CPhT)Pharmacy Technician RegistrationPharmacy Claims SupportCustomer Service SkillsProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pharmacy OperationsPrior AuthorizationsClaims ProcessingMedication-Related ResearchDocumentation Accuracy
Soft Skills
Communication SkillsAttention to Detail
Tools & Technologies
Pharmacy SystemsComputer ApplicationsDocumentation Tools
Certifications & Qualifications
Certified Pharmacy Technician (CPhT)Pharmacy Technician Registration
Industry Keywords
PBM ServicesManaged Care ProgramsSpecialty PharmacyHealthcare Customer Service
About the role
Key responsibilities & impact- Support members, providers, and pharmacies with pharmacy-related inquiries, benefit questions, prior authorization requests, and claims-related issues
- Research and resolve pharmacy claims, eligibility, coverage, and medication-related concerns
- Review, document, and process pharmacy transactions and requests according to client, regulatory, and operational guidelines
- Use multiple systems and resources to investigate issues, provide resolutions, and maintain complete documentation
- Collaborate with internal teams, healthcare professionals, and external stakeholders
- Support pharmacy-related operations across various programs and clients
- Participate in training and professional development opportunities
Requirements
What you’ll need- Active Certified Pharmacy Technician (CPhT) certification preferred
- Active Pharmacy Technician registration with a State Board of Pharmacy, where applicable
- Experience supporting pharmacy operations, prior authorizations, pharmacy claims, PBM services, managed care programs, specialty pharmacy, or healthcare customer service preferred
- Strong customer service, communication, and problem-solving skills
- Ability to work effectively in a fast-paced, high-volume environment
- Proficiency using pharmacy systems, multiple computer applications, and documentation tools
- Accuracy and attention to detail
Benefits
Comp & perks- Work flexibility
- Learning and career development
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Flexible paid time off
- Paid holidays
- Wellness programs
- Additional employee support resources
- Professional development opportunities
- Educational assistance
- Leadership and technical development academies
- Generous, flexible vacation policy