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Client Engagement Manager
Gainwell Technologies. Engage and manage several clients, including a top 10 client .
Posted 10/13/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $52,900 - $75,600 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management, contract operations, and revenue generation within highly regulated industries, particularly healthcare. Proficient in developing project approaches, monitoring budgets, and ensuring client satisfaction through effective communication and collaboration.
Highest-signal resume keywords
Client Relationship ManagementContract ManagementRevenue GenerationHealthcare ComplianceProject Implementation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget MonitoringProposal DevelopmentClient Satisfaction ManagementRevenue TrackingStrategic Account Management
Soft Skills
CommunicationCollaborationClient Engagement
Industry Keywords
Health InsuranceHealthcare PolicyRegulatory ComplianceClient ServicesBusiness Administration
About the role
Key responsibilities & impact- Engage and manage several clients, including a top 10 client
- Manage client contracts and relationships
- Ensure Gainwell operations perform according to contractual commitments
- Generate revenue and upsell new services to existing clients
- Prepare and monitor budgets and revenue expectations for assigned clients
- Develop project approaches and implementation plans with clients
- Oversee development and implementation
- Report progress toward strategic client growth and business goals to client engagement leadership
- Communicate and interface regularly with clients
- Create agendas and provide recaps for client touchpoints
- Direct contract operations to ensure successful service delivery
- Identify and pursue new revenue sources
- Build internal and external relationships to meet or exceed client expectations
- Manage client satisfaction
- Support sales opportunities and assist with closing sales, including proposal development
- Monitor state legislative, regulatory, and competitive environments for risks and opportunities
- Support collaboration among client engagement, internal departments, and operations staff
- Handle client invoicing and accrual tracking
- Ensure timely delivery of solution files, reports, invoices, and supporting detail
Requirements
What you’ll need- Bachelor’s degree required, or 3+ years of relevant professional experience in lieu of a bachelor’s degree
- Preferred experience in health insurance or healthcare-related industries
- Preferred experience in client services, customer success, or business administration
- Preferred experience in healthcare policy, regulations, or compliance
- Preferred experience in highly regulated industries with complex compliance requirements, such as healthcare, finance, or government services
- Preferred experience in large-scale client relationship management or strategic account management
- Ability to work remotely
- Quarterly travel
Benefits
Comp & perks- Work flexibility
- Learning and career development
- Generous, flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
- Leadership and technical development academies
- Quarterly travel