Early Career Business Analyst – Strategic Operations

Gainwell Technologies

. Serve as a key partner to ITO Delivery leadership, supporting strategic initiatives, operational excellence, and business outcomes .

Posted 9/18/2026full-timeRemote • United StatesMid-LevelSenior💰 $44,500 - $63,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data analytics, reporting, and visualization using Power BI, while effectively translating complex technical information for executive decision-making. Proven ability to manage strategic initiatives, optimize workflows, and enhance operational efficiency through collaboration and process improvement.

Highest-signal resume keywords

Power BI ReportingData AnalyticsSQL ProgrammingAgile Delivery MethodologiesProject Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data VisualizationKPI MeasurementTest Case AnalysisProcess AutomationBusiness Process DocumentationScripting LanguagesAI-Enabled Productivity ToolsBasic Conceptual Data ModelingSystem Change Impact AnalysisExecutive Presentation Development

Soft Skills

Organizational SkillsFacilitation SkillsWritten CommunicationVerbal CommunicationAttention to Detail

Tools & Technologies

ServiceNowAzure DevOpsMicrosoft 365 CopilotGitHub CopilotChatGPT

Industry Keywords

Operational ExcellenceStrategic InitiativesContinuous ImprovementCross-Functional CollaborationSoftware Development Life Cycle

Tech Stack

Tools & technologies

AzurePythonSDLCServiceNowSQL

About the role

Key responsibilities & impact

Serve as a key partner to ITO Delivery leadership, supporting strategic initiatives, operational excellence, and business outcomes
Develop data-driven insights through analytics, dashboards, and KPI measurement for executive decision-making and continuous improvement
Collaborate with business analysts to make client recommendations that improve business processes
Translate client business needs and technical requirements into simpler non-technical language
Analyze and document systems requirements and business processes
Build basic conceptual data and process models to quantify potential system-change impacts
Execute and analyze basic test-case scenarios from existing test plans
Participate in technical reviews and inspections with senior leaders
Develop Power BI reports and data visualizations
Support ServiceNow and Azure DevOps intake and workflow optimization
Create executive presentations and communications
Manage leadership staff meetings and action tracking
Coordinate strategic planning sessions and offsite workshops
Support PI supply and demand forecasting
Manage CTO/ITO business requests, including status reporting, accomplishments, goals, objectives, and budget-related activities
Provide actionable insights through data analytics and KPI reporting
Improve operational efficiency through process automation and workflow optimization
Coordinate leadership operating rhythms, workshops, and planning events
Identify improvement opportunities and drive them to completion
Leverage AI and analytics to accelerate delivery, improve productivity, and enhance business outcomes

Requirements

What you’ll need

Bachelor's degree in Business, Information Systems, Computer Science, Analytics, or related field
Experience with Power BI, reporting, data analytics, and dashboard development
Working knowledge of SQL, PowerShell, Python, or other scripting/programming languages
Familiarity with ServiceNow, Azure DevOps (ADO), and Agile delivery methodologies
Experience using AI-enabled productivity tools such as Microsoft 365 Copilot, GitHub Copilot, ChatGPT, or similar technologies
Strong presentation development skills with the ability to translate complex information into concise executive messaging
Excellent organizational, project management, and facilitation skills
Exceptional written and verbal communication skills
Self-starter with the ability to receive strategic direction and independently drive results
Ability to manage multiple concurrent priorities while maintaining focus on deadlines and outcomes
Strong attention to detail and follow-through
Ability to work effectively with senior leaders and cross-functional teams
Strong analytical and problem-solving skills
Experience with modern AI productivity tools such as Microsoft 365 Copilot and GitHub Copilot
Basic understanding of the software development life cycle and Microsoft Office
Clear and effective oral and written communication skills in a professional work environment
Ability to work in a team environment with other professionals

Benefits

Comp & perks

Work flexibility
Learning and career development opportunities
Fully remote work from contiguous US locations
Limited travel approximately every other month for leadership workshops, planning sessions, and strategic organizational events
Flexible vacation policy
401(k) employer match
Comprehensive health benefits
Educational assistance
Leadership and technical development academies