Principal, Program Management

Gainwell Technologies

. Act as the point of contact for all Project Management Office topics with the client .

Posted 10/16/2026full-timeRemote • United StatesLead💰 $96,500 - $137,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Project Management Office governance, resource allocation, and risk management while effectively mentoring and leading project teams to exceed client expectations.

Highest-signal resume keywords

PMP CertificationProject Management MethodologiesResource Allocation ManagementRisk ManagementClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project GovernanceService Level Agreement MonitoringChange Control ManagementDeliverable TrackingContractual Artifact Production

Soft Skills

MentoringCoachingNetworkingCommunication

Tools & Technologies

MS ProjectMSPO

Certifications & Qualifications

PMP Certification

Industry Keywords

Information Technology ProjectsProject Management OfficeExecutive Relationship BuildingLarge Scale Project Management

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Act as the point of contact for all Project Management Office topics with the client
Develop, refine, and manage all Project Governance for the account
Assist in monitoring and tracking all Service Level Agreements
Manage formal client correspondence, including Corrective Action Plans and internal account improvement initiatives
Oversee assigned Project Management personnel; assign work and provide direction regarding timeliness and completion of project objectives
Manage resource assignment and allocation and provide resource utilization forecasts
Work closely with the Account General Manager and Application Delivery Manager to achieve account goals and objectives
Manage change control through a defined change control model
Manage schedules using tools such as MS Project/MSPO
Identify, track, and manage deliverables
Manage risks, issues, and actions according to the Risk Management plan
Produce contractual artifacts, including status reports
Maintain and evolve project governance updates
Mentor, coach, and transfer expertise to others
Ensure the PMO helps deliver projects that exceed client expectations

Requirements

What you’ll need

Minimum 3 years’ experience managing a PMO, preferably experienced in standing up a PMO
Minimum 5 years’ experience managing large scale Information Technology projects
PMP certification required
Expert-level knowledge of project management and associated methodologies, techniques, processes, and approaches
Ability to build a strong network and relationships at executive levels with technology and solutions, customers, and vendor groups
Willingness to work a flexible schedule to accommodate business needs and travel as required
Video cameras must be used during all interviews and during the initial week of orientation

Benefits

Comp & perks

Work flexibility
Learning and career development opportunities
Technical credentials and certifications
Generous, flexible vacation policy
Educational assistance
Leadership and technical development academies
Opportunities to travel through your work (0-10%)
401(k) employer match
Comprehensive health benefits