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Program Manager
Gainwell Technologies. Communicate with clients, company leadership, and project team leadership .
About the role
Key responsibilities & impact- Communicate with clients, company leadership, and project team leadership
- Measure and share project metrics and status
- Build and manage client relationships, with support from the Program Director
- Collaborate with HMS contract operations and implementations to ensure successful service delivery
- Lead the creation and/or review of client deliverables
- Track and communicate deliverable resolution
- Develop, create, and own client-facing operational reporting and program management tracking tools
- Monitor operational and financial performance
- Oversee and manage contracts, specific products/services, or special projects
- Project-manage across non-direct reports and recommend program changes
- Escalate risks and implement risk mitigation solutions
Requirements
What you’ll need- Bachelor's degree
- Five (5) or more years of Medicare/Medicaid experience
- Five (5) or more years of healthcare provider work experience
- Strong attention to detail
- Ability to work with sensitive / protected health information
- Demonstrated proficiency in Excel and other reporting/analytics tools
- Ability to develop reports, dashboards, and performance metrics
- Strong analytical skills for identifying trends, risks, opportunities, and root causes through data analysis
- Ability to translate complex data into actionable insights and recommendations
- Ability to use data-driven analysis to recommend process improvements and resource allocation strategies
- Strong presentation and communication skills
- Must be based in the United States
- Availability generally from 8AM - 5PM Central Standard Time with some flexibility
- Video cameras must be used during all interviews and the initial week of orientation
Benefits
Comp & perks- Work flexibility
- Learning and career development
- Technical credentials and certifications
- Generous, flexible vacation policy
- Educational assistance
- Leadership and technical development academies
- 401(k) employer match
- Comprehensive health benefits
- Opportunities to travel through your work (0-10%)