Program Manager

Gainwell Technologies

. Build and manage client relationships, with support from the Program Director, ensuring client satisfaction .

Posted 10/6/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $63,000 - $83,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, project management, and budget oversight, with a strong focus on communication and mentoring. Proficient in utilizing project metrics to drive business goals and ensure client satisfaction.

Highest-signal resume keywords

Client Relationship ManagementProject Management Professional (PMP) CertificationBudget ManagementMS Excel ProficiencyPresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBudget ManagementService Delivery PlanningRisk MitigationContract Management

Soft Skills

Communication SkillsMentoringTrainingClient Satisfaction Focus

Tools & Technologies

MS ExcelMS PowerPointMS Word

Certifications & Qualifications

Project Management Professional (PMP)

Industry Keywords

MedicaidClient ManagementBusiness GoalsProject Metrics

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Build and manage client relationships, with support from the Program Director, ensuring client satisfaction
Work with clients to design project approaches and develop service delivery plans
Oversee and manage contracts, products/services, or special projects
Monitor and report progress toward business goals to leadership
Manage, prepare, and monitor budget and revenue expectations for assigned clients
Potentially supervise additional account management staff, such as Program Specialists
Project manage across non-direct reports and recommend program changes as needed
Escalate risks quickly and implement risk mitigation solutions
Communicate with client, company, and project team leadership
Measure and share project metrics and status

Requirements

What you’ll need

Bachelor’s degree with 3-5 years of relevant experience, or 7+ years of relevant work experience in Medicaid without a bachelor’s degree
Strong presentation and communication skills
Ability to train, guide and mentor junior colleagues
Strong knowledge of MS Excel, including pivot tables, PowerPoint, and Word
Active Project Management Professional (PMP) certification or willingness to obtain it within 1 year of being hired
Comfortable working hours aligned with the team in the Pacific Time Zone (US)
Willingness to travel up to 10%

Benefits

Comp & perks

Work flexibility
Work-life balance
Learning and career development
Opportunity to add technical credentials and certifications
Flexible vacation policy
401(k) employer match
Comprehensive health benefits
Educational assistance
Leadership and technical development academies