Provider Enrollment Supervisor

. Build, develop, and lead teams of individual contributors .

Posted 9/25/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $51,800 - $74,000 per yearWebsite

Key responsibilities & impact

Build, develop, and lead teams of individual contributors
Support employees and execute day-to-day operations
Establish and lead regular operational routines
Use tools and reporting to drive team performance
Train and provide ongoing coaching using account-specific metrics, AHT, APT, occupancy, utilization, quality scores, and other performance measures
Participate in client-related activities, including project planning and client calibration sessions
Ensure employee adherence to company, client, and regulatory policies
Work with employees and operational leaders to achieve Client Service Level Agreements (SLAs)
Serve as a point of escalation
Handle escalated calls and customer inquiries
Remove obstacles, champion change, and drive employee awareness and connection to their work

What you’ll need

4 or more years of supervisory experience in healthcare, healthcare technology and delivery, or MMIS business process outsourcing
2 or more years leading a provider enrollment team
Proficiency with Microsoft Office suite
Experience with contact center and back-office operations platforms such as CXone, Verint, Avaya, or similar
Strong analytical and problem-solving skills
Ability to interpret and effectively utilize data to support team performance
Strong written and oral communication skills
Ability and discernment to make decisions and proactively solve challenges in a fast-paced environment

Comp & perks