Provider Field Representative

Gainwell Technologies

. Build and maintain strong working relationships with healthcare providers and provider organizations within an assigned California territory .

Posted 9/20/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $48,200 - $68,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in provider relations and education, with a strong focus on Medi-Cal program requirements and healthcare operations. Capable of delivering effective training and support while managing relationships with healthcare providers and organizations.

Highest-signal resume keywords

Provider RelationsMedi-Cal Program RequirementsTraining DeliveryHealthcare Claims ResolutionRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Healthcare OperationsProvider EducationClaims ResearchBilling SupportProcess ImprovementAnalytical SkillsTime ManagementOrganizational Skills

Soft Skills

Communication SkillsPresentation SkillsFacilitation SkillsCustomer Service Skills

Industry Keywords

Medi-CalMedicaidProvider OutreachHealthcare ConsultingBusiness Process Outsourcing

About the role

Key responsibilities & impact

Build and maintain strong working relationships with healthcare providers and provider organizations within an assigned California territory
Conduct virtual and onsite provider visits to provide education, training, operational support, and assistance with Medi-Cal program requirements
Develop and deliver provider training through workshops, seminars, webinars, one-on-one sessions, and other virtual and in-person educational events
Provide one-on-one billing support and research healthcare claims, payment, and provider-related issues
Serve as a liaison between healthcare providers, provider associations, internal Gainwell departments, and client representatives
Apply established Medi-Cal policies, procedures, and program requirements to research and resolve provider questions and operational issues
Identify provider trends, recurring issues, and opportunities for additional education or process improvement and communicate findings to leadership
Exercise independent judgment within established guidelines while escalating complex or sensitive issues as appropriate
Travel throughout the assigned geographic region for provider visits, training, outreach activities, provider association events, and other business needs
Represent Gainwell professionally during provider meetings, training sessions, and outreach activities

Requirements

What you’ll need

Three or more years of experience in provider relations, provider outreach, provider education, healthcare operations, healthcare claims, Medicaid/Medi-Cal, healthcare consulting, business process outsourcing, or a related healthcare function
Experience working directly with healthcare providers, provider offices, medical groups, healthcare organizations, or other healthcare stakeholders
Experience delivering training, presentations, workshops, webinars, or educational sessions in both virtual and in-person environments
Experience researching and resolving healthcare claims, billing, payment, provider enrollment, or other provider-related operational issues
Strong communication, presentation, facilitation, relationship-management, and customer service skills
Strong analytical, organizational, and time-management skills
Ability to independently manage an assigned geographic territory
Willingness and ability to travel throughout an assigned California territory, including limited overnight travel as business needs require
Candidates must reside in California
Reliable high-speed internet connectivity is required for work-from-home responsibilities

Benefits

Comp & perks

Work flexibility
Learning and career development
Generous, flexible vacation policy
401(k) employer match
Comprehensive health benefits
Educational assistance
Leadership and technical development academies
Reliable high-speed internet connectivity for work-from-home responsibilities