Provider Outreach & Education Supervisor

Gainwell Technologies

. Supervise Provider Field Representatives conducting provider outreach, education, training, and relationship-management activities throughout California .

Posted 9/20/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $51,800 - $74,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in provider relations, outreach, and education within the healthcare sector, with a strong focus on training, performance management, and operational improvement. Proven ability to lead teams, develop outreach strategies, and effectively communicate with diverse healthcare stakeholders.

Highest-signal resume keywords

Provider RelationsHealthcare OperationsLeadership ExperienceTraining and DevelopmentAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Provider OutreachProvider EducationOperational ImprovementBusiness Process ImprovementPerformance Management

Soft Skills

Communication SkillsRelationship ManagementOrganizational SkillsProblem-Solving SkillsPresentation Skills

Tools & Technologies

Customer Relationship Management SystemsReporting ToolsBusiness ApplicationsProvider Systems

Industry Keywords

MedicaidMedi-CalHealthcare ConsultingHealthcare ProvidersHealthcare Organizations

About the role

Key responsibilities & impact

Supervise Provider Field Representatives conducting provider outreach, education, training, and relationship-management activities throughout California
Plan, assign, and monitor provider outreach activities, field visits, training sessions, presentations, and team deliverables
Identify provider education and training needs
Help develop outreach strategies, educational materials, presentations, and other resources
Serve as an escalation resource for complex provider questions and operational issues
Partner with internal teams and client stakeholders to research and resolve concerns
Monitor provider outreach activities, team performance, field coverage, training effectiveness, and operational measures
Provide regular updates and reporting to leadership
Lead, coach, train, and develop employees
Manage performance and support professional development
Evaluate provider feedback, operational trends, and existing processes to identify improvement opportunities
Support provider visits, outreach activities, training sessions, meetings, and other business needs as required
Represent Gainwell during provider meetings, training sessions, and outreach activities
Manage multiple priorities, territories, outreach activities, and operational requirements

Requirements

What you’ll need

Bachelor’s degree or an equivalent combination of education and relevant experience
Six or more years of experience in provider relations, provider outreach, provider education, healthcare operations, training, healthcare consulting, Medicaid/Medi-Cal, or a related healthcare function
Three or more years of leadership or supervisory experience, including responsibility for coaching, developing, and managing employee performance
Experience working directly with healthcare providers, provider offices, medical groups, healthcare organizations, or other healthcare stakeholders
Strong presentation, facilitation, training, relationship-management, and communication skills
Strong analytical, organizational, and problem-solving skills
Experience identifying provider needs, resolving operational issues, and improving business processes
Experience using business applications, reporting tools, customer relationship management systems, provider systems, or other technology used to track outreach activities and resolve provider issues
Candidates must reside in California

Benefits

Comp & perks

Work flexibility
Learning and career development
Flexible vacation policy
401(k) employer match
Comprehensive health benefits
Educational assistance
Leadership and technical development academies