Senior Business Operations Analyst – CEV, Medicaid, SNAP

Gainwell Technologies

. Support delivery and operations teams through reporting, operational analysis, and process improvement initiatives .

Posted 10/6/2026full-timeRemote • Texas • United StatesSenior💰 $69,400 - $99,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Medicaid eligibility verification and SNAP-related public assistance workflows, with a strong focus on operational analysis, process improvement, and compliance monitoring. Proficient in developing reports and dashboards to enhance operational effectiveness and support cross-functional collaboration.

Highest-signal resume keywords

Medicaid Eligibility VerificationSNAP OperationsOperational AnalysisProcess ImprovementMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Data AnalysisReport PreparationBusiness DocumentationCompliance MonitoringWorkflow Improvement

Soft Skills

Analytical SkillsOrganizational SkillsProblem-Solving SkillsCommunication Skills

Tools & Technologies

Reporting Tools

Industry Keywords

Healthcare OperationsPublic Assistance ProgramsOperational StandardsEligibility Processes

About the role

Key responsibilities & impact

Support delivery and operations teams through reporting, operational analysis, and process improvement initiatives
Serve as a subject matter expert for Medicaid eligibility verification and SNAP-related public assistance workflows
Analyze operational data and performance trends to identify efficiency improvements and service enhancements
Research operational issues, identify root causes, and recommend corrective actions
Collaborate with cross-functional teams to support workflow improvements, automation efforts, and operational effectiveness
Assist with monitoring compliance with Medicaid and SNAP program requirements and operational standards
Develop and maintain reports, dashboards, and business documentation
Participate in operational reviews and client discussions to support delivery objectives

Requirements

What you’ll need

Bachelor’s degree or equivalent relevant work experience
5+ years of experience in healthcare operations, CEV, Medicaid, SNAP, public assistance programs, business operations, or related operational support environments
5+ years of experience supporting Medicaid eligibility, verification, enrollment, operations, or related operational processes
Working knowledge of SNAP operations, eligibility processes, or public assistance programs preferred
Experience analyzing operational data, preparing reports, and identifying process improvement opportunities
Strong analytical, organizational, problem-solving, and communication skills
Proficiency with Microsoft Excel and reporting tools
Video cameras must be used during all interviews and during the initial week of orientation
Photo will be taken during screening for verification in all steps of the recruitment process
Stable internet connection and quiet location for screenings, interviews, and meetings

Benefits

Comp & perks

Work flexibility
Learning and career development
Technical credentials and certifications
Generous, flexible vacation policy
Educational assistance
Leadership and technical development academies
401(k) employer match
Comprehensive health benefits