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Senior Manager, Pharmacy Testing
Gainwell Technologies. Lead the strategy, planning, governance, and execution of end-to-end pharmacy testing across Medicaid PBM implementations and production enhancements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in leading end-to-end testing strategies for Medicaid PBM implementations, with a strong focus on quality frameworks, testing methodologies, and compliance with Medicaid regulations. Proven ability to manage geographically distributed teams and drive continuous improvement in testing efficiency and client satisfaction.
Highest-signal resume keywords
End-To-End Testing StrategyPharmacy Operations ExpertiseSIT, UAT, Regression TestingMedicaid Regulations KnowledgeTesting Governance Models
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Testing MethodologiesQuality FrameworksAutomation TestingDefect ManagementTesting KPIsRisk AssessmentResource PlanningBudget ManagementClaims AdjudicationFinancial Reconciliation
Soft Skills
CollaborationInfluencingLeadership
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Medicaid PBMCMS RequirementsPharmacy ProgramsContinuous ImprovementExecutive Reporting
About the role
Key responsibilities & impact- Lead the strategy, planning, governance, and execution of end-to-end pharmacy testing across Medicaid PBM implementations and production enhancements
- Establish testing standards, methodologies, tools, and quality frameworks for SIT, UAT, regression testing, automation, parallel testing, and production readiness
- Partner with business, product, implementation, and state stakeholders to validate requirements and align with regulatory, contractual, and operational expectations
- Oversee multi-vendor and onshore/offshore testing teams, including test execution, defect management, quality outcomes, and delivery timelines
- Develop demand forecasts and resource plans for implementation schedules and operational priorities
- Prepare, manage, and monitor operating and personnel budgets
- Establish and report quality metrics, testing KPIs, defect trends, and executive dashboards
- Identify, assess, and mitigate risks, dependencies, and quality issues
- Drive continuous improvement in testing efficiency, automation adoption, quality outcomes, and client satisfaction
- Support business development through pharmacy testing expertise, implementation strategies, and solution recommendations
Requirements
What you’ll need- 13+ years of experience leading end-to-end testing strategy and execution for large-scale Medicaid PBM implementations
- Deep expertise in pharmacy operations and PBM platforms, including claims adjudication (NCPDP D.0/F6), formularies/PDLs, DUR, rebates, encounters, prior authorization, and financial reconciliation processes
- Proven experience leading SIT, UAT, regression, automation, parallel testing, and production readiness activities across complex healthcare technology environments
- Demonstrated success managing large, geographically distributed testing teams, including vendor, onshore, and offshore resources
- Strong knowledge of Medicaid regulations, CMS requirements, state-specific pharmacy programs, and compliance standards
- Experience establishing testing governance models, quality frameworks, KPIs, executive reporting, and continuous improvement programs
- Ability to influence and collaborate effectively with executive leadership, clients, state stakeholders, product teams, and delivery organizations
- Bachelor's degree or equivalent combination of education and experience
- Up to 10% travel required
Benefits
Comp & perks- Work flexibility
- Learning and career development
- Up to 10% travel required
- Generous, flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
- Leadership and technical development academies