Online Casino Manager

Gaming Innovation Group

. Oversee CRM, affiliate marketing, reporting, marketing, KYC, AML, and fraud departments.

Posted 10/15/2026full-timeSt Julians • MaltaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in online casino operations, focusing on KPI management, promotional strategy, and regulatory compliance. Proven ability to analyze data for commercial performance and enhance player engagement through effective marketing initiatives.

Highest-signal resume keywords

Online Casino OperationsKPI ManagementPromotional StrategyRegulatory ComplianceData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

GGR ManagementNGR ManagementRTP AnalysisBonus Cost ManagementPlayer ConversionRetention StrategiesARPU CalculationLTV AnalysisLobby MerchandisingGame Discovery

Soft Skills

Relationship ManagementCollaborationStrategic ThinkingCommunication

Tools & Technologies

ExcelBI Platforms

Industry Keywords

KYCAMLResponsible GamingLicensing ComplianceOnline GamingAffiliate Marketing

About the role

Key responsibilities & impact

Oversee CRM, affiliate marketing, reporting, marketing, KYC, AML, and fraud departments.
Manage day-to-day casino operations and take ownership of commercial performance.
Track key KPIs including GGR, NGR, active players, bonus costs, and RTP.
Oversee the game portfolio across slots, live casino, and table games.
Manage aggregator and provider relationships, coordinate new launches, and secure exclusive content.
Collaborate with CRM and Marketing to design, execute, and evaluate promotions, tournaments, bonusing, and VIP/loyalty initiatives.
Monitor provider, game, and player metrics and deliver reporting, competitive benchmarks, and strategic growth recommendations to leadership.
Align with Product, Tech, Payments, Marketing, and Customer Support on operational initiatives and product enhancements.
Ensure casino operations, releases, and marketing campaigns comply with licensing conditions, local market regulations, and Responsible Gaming standards.

Requirements

What you’ll need

3–5 years of experience in online casino operations or commercial operations within an online gaming/gambling industry.
Strong, hands-on understanding of core casino KPIs: GGR, NGR, RTP, bonus margins/costs, player conversion, retention, ARPU, and LTV.
Proven track record managing relationships along with direct experience in lobby merchandising and game discovery.
Demonstrated success designing, launching, and analyzing ROI-focused promotions, tournaments, bonusing structures, and loyalty initiatives alongside CRM and Marketing teams.
Ability to translate complex player, game, and financial data into clear commercial actions; advanced Excel proficiency and experience with BI platforms.
Solid working knowledge of regulatory compliance, licensing frameworks, and Responsible Gaming safeguards.

Benefits

Comp & perks

Great career development opportunities
Hybrid working model
International Health Insurance
Health and Wellbeing Package (350 EUR per year)
Birthday Day Off
Me Time - 1 day off per year