Electronic Services Specialist

Garden Savings Federal Credit Union

. Process daily ACH, loan payment, credit and debit card disputes, Chex System requests, wires, and other transactions accurately .

Posted 11/7/2026full-timeParsippany • New Jersey • United StatesMid-LevelSenior💰 $19 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in processing financial transactions, including ACH and loan payments, while providing exceptional service to Credit Union members. Exhibits strong communication skills and attention to detail, ensuring accuracy in account maintenance and problem resolution.

Highest-signal resume keywords

ACH ProcessingFinancial TransactionsMicrosoft Office SkillsBilingual CommunicationCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ACH ProcessingLoan Payment ProcessingCredit Card Dispute ResolutionOnline Banking AssistanceAccount Maintenance

Soft Skills

Strong Communication SkillsDetail OrientedTeam PlayerConflict ResolutionProfessional Maturity

Tools & Technologies

Microsoft OfficeJob-Related Software ProgramsOffice Equipment

Certifications & Qualifications

High School DiplomaGED Equivalent

Industry Keywords

Credit UnionBanking ExperienceCustomer ServiceFinancial TransactionsATM Services

About the role

Key responsibilities & impact

Process daily ACH, loan payment, credit and debit card disputes, Chex System requests, wires, and other transactions accurately
Assist members with products and services including ATM services, issuing debit and credit cards, funds transfers, online/mobile banking, online payments, ACH disputes, card alerts, home banking, remote deposits, opening and closing accounts, and CDs
Issue approved credit card applications, credit limit changes, and rate changes
Assist the Call Center with call overflow
Assist members with financial transactions, problem resolution, and account maintenance
Provide outstanding service to Credit Union members and team members

Requirements

What you’ll need

1-2 Years preferred, but willing to train a candidate with excellent computer skills and multiple systems experience
Strong written and verbal communication skills required
Bilingual conversationalist a plus
Detail oriented with an ability to multi-task while maintaining a high degree of accuracy and meeting multiple deadlines
Excellent computer skills in Microsoft (MS Office) environment and multiple job-related software programs
A high level of integrity, confidentiality, and a strong work ethic is required
Team player with a courteous attitude and ability to provide conflict resolutions
Professional maturity with a pleasant and patient phone etiquette
High School Diploma or GED equivalent
Previous banking experience a plus
Flexibility to work during Credit Union hours: Monday to Friday 8:30 a.m. to 5:30 p.m., certain non-Federal holidays, and Saturdays when required
Ability to move around the building as well as travel to other branches, off-site training, and/or meetings as needed
Ability to use office equipment such as computer, telephone, copier, stamp machine, etc.
Ability to sit or stand for prolonged periods of time
Vision corrected to within normal limits
Ability to listen, hear, and understand to assist members by phone

Benefits

Comp & perks

401(k) with Company Match
Medical/RX
Dental
Vision
Flexible Spending Account
Flexible Dependent Care Account
Life insurance
Paid Sick Time
Paid Vacation
Paid Holidays
Referral Bonus Program
Paid Volunteer Day
Paid Birthday
Paid Training
Tuition reimbursement
Employee Assistance Program
Employee Discounts