Manager, Strategic Operations

Gastro Health

. Support execution of enterprise strategic initiatives, special projects, operational improvement efforts, and cross-functional transformation programs .

Posted 9/29/2026full-timeRemote • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, operational improvement, and strategic planning within healthcare settings. Proficient in stakeholder engagement, data analysis, and the development of implementation plans to drive organizational change and enhance operational effectiveness.

Highest-signal resume keywords

Project ManagementOperational ImprovementStakeholder EngagementData AnalysisHealthcare Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementOperational ImprovementData AnalysisRoot-Cause AnalysisKPI AnalysisPerformance ReportingStrategic PlanningProcess Improvement MethodologiesDashboard DevelopmentChange Management

Soft Skills

Organizational SkillsTime ManagementCommunication SkillsProblem-SolvingRelationship Building

Tools & Technologies

SmartsheetMicrosoft TeamsSharePointOneDriveMicrosoft Office SuiteAI-Native ToolsPractice Management Software

Industry Keywords

Healthcare OperationsPhysician Practice ManagementAmbulatory HealthcareCross-Functional ProjectsEnterprise Deployments

About the role

Key responsibilities & impact

Support execution of enterprise strategic initiatives, special projects, operational improvement efforts, and cross-functional transformation programs
Translate organizational priorities into actionable project plans
Coordinate implementation activities and support adoption of new processes, programs, and capabilities
Lead and support strategic initiatives and special projects aligned with organizational priorities
Coordinate project timelines, milestones, resource requirements, dependencies, risks, and mitigation plans
Partner with operational, clinical, financial, and support center leaders to execute initiatives
Track project progress, monitor deliverables, and communicate status updates to stakeholders and leadership
Assist with deployment and rollout of enterprise programs, operational changes, technology-enabled solutions, and new business processes across practices and support center functions
Identify operational improvement opportunities through stakeholder feedback, observation, data analysis, and process review
Facilitate working sessions, project meetings, governance forums, and stakeholder alignment discussions
Develop implementation plans, communications, training materials, job aids, and adoption support tools
Document, refine, and implement scalable best practices across markets and functions
Monitor project and operational performance metrics and develop continuous-improvement recommendations
Create presentations, executive summaries, dashboards, decision materials, and status reports for leadership teams
Collaborate with Information Technology, Revenue Cycle, Operations, Human Resources, Finance, Clinical Affairs, and other functional teams
Support change management through stakeholder engagement, communications, and adoption of new processes and programs
Maintain project documentation, governance materials, and initiative tracking tools using Smartsheet, Microsoft Teams, SharePoint, and OneDrive
Participate in enterprise transformation and organizational improvement initiatives as assigned
Travel domestically as needed

Requirements

What you’ll need

4–6 years of experience in healthcare operations, strategic operations, management consulting, project management, or a related field
Experience leading cross-functional projects and coordinating multiple stakeholders
Experience supporting operational improvement, standardization initiatives, or enterprise deployments preferred
Physician practice management, ambulatory healthcare, or multi-site healthcare experience preferred
Ability to lead projects and strategic initiatives through planning, execution, deployment, and follow-through
Strong organizational, prioritization, time management, and program management skills
Excellent verbal, written, and presentation skills
Ability to facilitate meetings, communicate complex information clearly, and build productive relationships across all organizational levels
Strong problem-solving and analytical capabilities, including data analysis, root-cause analysis, and opportunity evaluation
Ability to support organizational change, drive stakeholder adoption, and influence outcomes without direct authority
Attention to detail, adaptability, and results orientation
Ability to leverage technology and innovative approaches to improve operational effectiveness
Knowledge of physician practice operations and ambulatory healthcare workflows
Knowledge of project management, process improvement methodologies, and strategic planning frameworks
Experience with dashboard development, performance reporting, KPI and metric analysis, and root-cause analysis
Familiarity with AI-native tools, Microsoft Office Suite, Smartsheet, and practice management software
Ability to travel domestically as needed

Benefits

Comp & perks

Consistent hours
Paid holidays
Paid time off (PTO)
Medical insurance
Dental insurance
Vision insurance
Spending accounts (HSA/FSA)
Life insurance / AD&D
Short- and long-term disability insurance
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Legal insurance
Identity theft protection
Pet insurance
401(k) retirement plan with non-elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0%–4% for eligible employees
Work/life balance
No weekends or evenings
Internal advancement opportunities