Senior Insurance Collections Specialist

Gastro Health

. Lead and support the insurance collections team in accounts receivable management .

Posted 10/14/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in insurance collections and accounts receivable management within a healthcare setting, with a strong focus on compliance, process improvement, and team leadership. Proficient in managing complex claims, denial management, and utilizing healthcare billing systems effectively.

Highest-signal resume keywords

Insurance Collections ManagementHealthcare Billing SystemsMedical Terminology (CPT, ICD-10, HCPCS)Team Leadership in Revenue Cycle ManagementDenial Management and Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Claims ResolutionAccounts Receivable ManagementPayment NegotiationData Analysis (Aging Reports)Regulatory Compliance

Soft Skills

MentoringCommunicationProblem-SolvingCollaboration

Tools & Technologies

Microsoft ExcelMicrosoft Office

Industry Keywords

Healthcare Revenue Cycle ManagementHMOPPOMedicareMedical Collections

About the role

Key responsibilities & impact

Lead and support the insurance collections team in accounts receivable management
Ensure timely and accurate resolution of insurance claims, denial management, and underpayment trends
Serve as a subject matter expert and manage first-level escalations
Streamline workflows and mentor team members
Handle complex claims and payer issues
Participate in training, audits, reporting, and process improvement initiatives
Work closely with management to support strategic revenue cycle management goals and ensure compliance with policy changes
Provide liaison services between healthcare providers, patients or responsible persons, and revenue sources
Maintain communication with insurance carriers and third-party carriers until accounts are paid
Negotiate payment of current and past-due accounts by telephone and written correspondence
Update patient account information
Monitor and identify payer denial trends and problem accounts; communicate patterns to the supervisor
Run monthly aging reports based on date of service and current accounts receivable
Manage assigned insurance worklists daily
Use collection techniques to resolve accounts according to company policies and procedures
Report coding-related denials to the Coding Specialist
Fax information, generate retroactive authorization requests, and verify medical eligibility
Research claims to ensure proper reimbursement
Assist with special projects assigned by the Billing Manager or Supervisor

Requirements

What you’ll need

Experience with a large, growing healthcare organization supporting 100 or more providers and overseeing 10+ team members
At least 3 years’ experience in insurance collections
Experience with large healthcare billing systems (over 100+ providers) a plus
Knowledge of medical terminology utilized in medical collections and billing (CPT, ICD-10, HCPCS)
Knowledge with letters of appeal
Intermediate experience with Microsoft Excel and Office products is required
Experience with HMO, PPO, and Medicare insurances
5+ years’ experience in healthcare industry
1+ years of supervisory experience/leading a team in healthcare revenue management cycle roles encompassing all phases of the revenue cycle management
Must be able to read, interpret, and apply regulations, policies and procedures

Benefits

Comp & perks

A great work/life balance
No weekends or evenings – Monday thru Friday
Paid holidays and paid time off
Opportunities for advancement
Competitive compensation
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Tickets at Work discounts on concerts, travel, movies, and more