IT Digital Learning & Communications Specialist

gategroup

. Design, develop, and publish engaging digital learning content, including interactive eLearning courses, microlearning, tutorials, instructional videos, and multimedia learning materials .

Posted 10/28/2026full-timeBelgrade • SerbiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and developing engaging digital learning content, including eLearning courses and multimedia materials, while effectively translating complex technical information for diverse audiences. Proficient in utilizing AI-assisted content creation technologies and managing internal communications to enhance technology adoption and engagement.

Highest-signal resume keywords

Digital Learning DevelopmentMultimedia Content CreationAI-Assisted Video ProductionMicrosoft 365 ProficiencyInstructional Design Principles

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Digital Content CreationELearning DevelopmentMultimedia ProductionTechnical Documentation TransformationContent ScriptingStoryboardingUser Feedback AnalysisEngagement Metrics MonitoringInternal Communications DevelopmentTechnology Adoption Campaigns

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationCollaboration with Subject-Matter ExpertsAudience-Focused Content CreationStakeholder Alignment

Tools & Technologies

SharePointMicrosoft TeamsPowerPointDigital Learning TechnologiesAI-Assisted Content Creation Tools

Industry Keywords

Instructional DesignDigital LearningCommunicationsMarketingMultimedia

About the role

Key responsibilities & impact

Design, develop, and publish engaging digital learning content, including interactive eLearning courses, microlearning, tutorials, instructional videos, and multimedia learning materials
Transform IT training materials, technical documentation, presentations, and complex technical information into accessible digital learning experiences
Create AI-assisted video and multimedia content, including scripting, storyboarding, production, editing, and publishing
Collaborate with IT subject-matter experts to translate complex technology, innovation, and AI topics into audience-focused content
Monitor digital learning effectiveness through user feedback and engagement metrics and identify improvement opportunities
Develop and support IT communication, awareness, and technology adoption campaigns
Manage and maintain the Group IT SharePoint presence
Coordinate content for IT town halls, newsletters, presentations, videos, key messages, and employee engagement activities
Collaborate with Corporate Communications and stakeholders to align communications with organizational standards and priorities

Requirements

What you’ll need

Bachelor’s degree or relevant work experience
Education or training in Instructional Design, Digital Learning, Communications, Marketing, Multimedia, or a related discipline is preferred
3+ years of experience in digital content creation, eLearning development, multimedia production, communications, or a related field, preferably within an IT or technology environment
Hands-on experience developing engaging digital learning materials, AI-assisted videos, and multimedia content using digital content creation technologies
Experience developing internal communications, awareness, and technology adoption campaigns across multiple channels
Experience translating complex technical information into clear, engaging content for non-technical audiences, including eLearning, videos, SharePoint, newsletters, and town halls
Advanced proficiency in digital learning development and multimedia content creation technologies, including interactive eLearning and instructional content
Proficiency in AI-assisted content creation technologies, particularly for video production and digital learning materials
Strong proficiency in Microsoft 365, particularly SharePoint, Teams, PowerPoint, and related communication tools
Good understanding of instructional design, digital learning, and communication principles
Excellent written and verbal English communication skills
Additional languages are an advantage