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IT Systems Administrator
GBQ Partners. Ensure the efficient and productive operation of all IT systems in alignment with firm business objectives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and securing IT systems, including LAN/WAN/WLAN, servers, and cloud environments, while providing exceptional technical support and automation solutions. Proficient in troubleshooting hardware and software issues, with a strong focus on customer service and collaboration within IT teams.
Highest-signal resume keywords
Windows Server AdministrationPowerShell ScriptingActive Directory ManagementCloud Computing SolutionsNetwork Hardware Troubleshooting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Windows Desktop Operating SystemsMicrosoft Office SuiteSQL Database TroubleshootingBackup Solutions (Veeam)Azure AD/EntraVoIP Telephony ManagementDell Hardware ExperienceEnterprise Monitoring Solutions (PRTG)Power Automate DevelopmentSharePoint Online
Soft Skills
Strong Interpersonal SkillsGood JudgmentDecision-Making SkillsCustomer Service FocusAdaptability
Tools & Technologies
Microsoft AzureMicrosoft IntuneWindows AutopilotSonicWallExtreme WAPs
Industry Keywords
IT Systems ManagementTechnical SupportNetwork AdministrationCloud HostingDisaster Recovery
Tech Stack
Tools & technologiesAzureCloudSQLVoIP
About the role
Key responsibilities & impact- Ensure the efficient and productive operation of all IT systems in alignment with firm business objectives
- Maintain and secure LAN/WAN/WLAN, servers, networking, telecommunications, and other IT systems
- Provide primary support for physical and virtual servers, networking, storage, operating systems, backup and disaster recovery systems, and cloud software and systems
- Support the Help Desk and assist users with everyday technical issues
- Perform software installations and maintenance
- Maintain the security of the firm’s local and cloud computing environment
- Troubleshoot and repair Microsoft and SQL databases
- Manage the VoIP phone system
- Develop PowerShell and Power Automate scripts
- Prepare documentation for all systems
- Cover general IT support issues as needed
- Collaborate with the IT group to deliver effective IT solutions
- Track and report actual client-related time
- Participate in internally focused projects, committees, technical training, HR initiatives, and other firm-related projects
- Identify opportunities to reduce firm costs and provide services beyond core services
- Deliver high-quality, accurate support to internal and external clients and professional staff
- Report directly to a Performance Manager
- Perform other duties as assigned
Requirements
What you’ll need- Combination of education and work experience in systems administrator, network administrator, and/or technical support positions
- Proficient with Windows desktop operating systems and MS Office Suite (Outlook, Word, Excel, PowerPoint, Teams and OneNote)
- Experience with Active Directory and Group Policy Objects
- AI coding and automation experience with Claude, Perplexity, or Copilot
- Experience with Azure AD/Entra, Azure Virtual Desktop Infrastructure, Microsoft Azure, Microsoft Intune, and Microsoft Office365
- Experience with backup solutions such as Veeam
- Experience with cloud hosting systems
- Experience with Dell hardware
- Experience with enterprise monitoring solutions such as PRTG
- Experience with automation tools and PowerShell scripting
- Experience with Microsoft Windows Server
- Experience with networking hardware including Powerconnect, SonicWall, and Extreme WAPs
- Experience with SharePoint Online, VoIP telephony, and Windows Autopilot
- Strong hardware and software troubleshooting skills
- Good judgment and decision-making skills
- Ability to adapt quickly to change
- Strong interpersonal and professional communication skills
- Customer service focus
- Ability to work individually or in a team environment
- Ability to work evenings and weekends based on time of year and client demands
- Participation in an on-call rotation supporting domestic and overseas associates