FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading technical delivery for SaaS applications, ensuring alignment with product roadmaps and business outcomes while managing complex integrations and cross-functional dependencies. Proficient in stakeholder management, process modeling, and delivering high-level business requirements to support decision-making.
Highest-signal resume keywords
Technical Program ManagementSaaS DeliveryStakeholder ManagementBusiness AnalysisRelease Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise Application DeliverySystems IntegrationProcess ModelingChange ManagementTechnical Delivery Governance
Soft Skills
Strong JudgmentWritten CommunicationFacilitation
Tools & Technologies
ServiceNowJiraAzure DevOps
Certifications & Qualifications
PMPITILScrumSAFeCBAP
Industry Keywords
SaaS ApplicationsVendor ManagementOperational TrendsTechnical ReadinessRelease Quality
Tech Stack
Tools & technologiesAzurePMPSDLCServiceNow
About the role
Key responsibilities & impact- Lead, coach, and evaluate the Technical Delivery Manager and Technical Owner
- Establish accountabilities, operating rhythms, priorities, and development plans
- Set delivery governance for assigned SaaS applications, including release planning, dependency management, risk escalation, technical readiness, deployment coordination, and post-release review
- Review vendor roadmaps, release calendars, lifecycle notices, and implementation plans
- Align delivery timing with product priorities, business operating periods, and change-management needs
- Provide leadership visibility into delivery performance, technical risks, vendor commitments, operational trends, and escalation decisions
- Ensure technical delivery follows SDLC, change-management, security, architecture, and production-readiness standards
- Assess new project and enhancement requests before commitment to a delivery roadmap
- Lead or direct business analysis, process modeling, stakeholder analysis, problem definition, process-impact analysis, and dependency identification
- Guide development of epics, use cases, and high-level business requirements
- Challenge incomplete requests and help sponsors resolve gaps in objectives, ownership, value, feasibility, data, integrations, security, and change impacts
- Coordinate technical discovery across product teams and shared technology functions
- Provide senior oversight for third-party SaaS vendors, delivery commitments, documentation, escalations, release quality, support responsiveness, and roadmap alignment
- Ensure the Technical Owner maintains integrations, environments, access, monitoring, release readiness, documentation, and vendor coordination
- Partner with Product Management to align technical delivery with product roadmaps and business outcomes
- Partner with infrastructure, network, security, identity, data and integration, and service desk functions on dependencies and operational issues
- Review release outcomes, incidents, and operational trends; direct corrective actions
- Establish measures for delivery reliability, release success, dependency readiness, incident escalation, vendor performance, and documentation quality
- Provide governance and escalated operational oversight while Tier 2 product teams retain application support responsibilities
Requirements
What you’ll need- Bachelor's degree in information technology, business, computer science, or related field; equivalent experience may be considered
- Eight or more years of progressively responsible experience in enterprise application delivery, technical program management, SaaS delivery, systems integration, business analysis, or technology operations
- At least three years leading people or teams
- Experience working with third-party SaaS vendors
- Experience coordinating complex releases, integrations, and cross-functional technical dependencies
- Ability to translate business needs into process models, epics, use cases, and high-level requirements supporting decision making and business cases
- Strong judgment, stakeholder management, written communication, facilitation, and executive-level reporting skills
- Preferred: experience supporting sales technology, CRM, revenue operations, advertising, media, or other commercially critical SaaS platforms
- Preferred: experience with ServiceNow, Jira, Azure DevOps, and enterprise architecture or process-modeling methods
- Preferred: PMP, ITIL, Scrum, SAFe, CBAP, or comparable certification
Benefits
Comp & perks- Retirement plan
- Life and disability insurance
- Health insurance
- Dental insurance
- Vision plans
- Flexible spending accounts
- 15 paid vacation days
- 2 paid personal days
- 9 paid holidays
- 40 hours of paid sick leave
- Parental leave
- Employee stock purchase plan
- Great benefits
- Open-door policy
- Upward mobility
- No visa sponsorship, including employer sponsorship for an H-1B visa or OPT-STEM employment