Junior Digital Account Manager

GDS Group

. Manage multiple low to mid-tiered accounts with campaigns using CTV, search engine marketing, social media marketing, and programmatic products .

Posted 9/29/2026full-timeHunt Valley • Maryland • United StatesJunior💰 $22 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing digital marketing campaigns across CTV, social media, and programmatic products while maintaining strong communication and organizational skills. Proficient in utilizing digital analytics and reporting tools to enhance campaign performance and client satisfaction.

Highest-signal resume keywords

Digital Marketing ExperienceProgrammatic AdvertisingSocial Media MarketingStrong Communication SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MarketingProgrammatic AdvertisingSocial Media MarketingSearch Engine MarketingDigital AnalyticsCampaign ManagementOrder TraffickingMulti-TaskingProblem SolvingClient Relationship Management

Soft Skills

Professional CommunicationEmpathyListening SkillsOrganizational SkillsStress Management

Tools & Technologies

Atlassian JiraOperative Order Management SystemSalesforceVideo Conferencing SoftwareCompany Software Applications

Industry Keywords

AutomotiveHome ServicesEducationMedicalLegal

About the role

Key responsibilities & impact

Manage multiple low to mid-tiered accounts with campaigns using CTV, search engine marketing, social media marketing, and programmatic products
Resolve issues, take appropriate action, and escalate issues to management when needed
Assist the Account Management team in supporting key client accounts, including trafficking orders
Work with agency vendor partners to ensure accurate and timely campaign execution
Become well-versed in the agency’s digital offerings and develop an understanding of media plans
Participate in ongoing training covering products, processes, reporting, business reviews, quotes, and campaign management
Communicate with internal and external clients through written and verbal channels
Use the company’s software applications efficiently
Participate and engage on camera for company, team, and client meetings in person or by video
Collaborate with internal teams and stations and train other team members as needed
Perform other agency duties as assigned

Requirements

What you’ll need

Two (2) years experience with digital marketing products including programmatic, social media, Search and CTV
Highly professional communication skill set, including excellent grammar, copy-writing, spelling accuracy, and excellent phone & conversation skills
Must thrive in a fast-paced, dynamic, team environment
Must be able to maintain composure in stressful situations and be proficient in finding solutions and diffusing angry or upset customers
Strong listening skills; empathetic and able to effectively relate to clients
Understanding of digital analytics and reporting tools is a plus
Highly proficient in Microsoft Office products
Must be able to work remotely and time manage efficiently and independently
Must be available by phone, email, IM and video calls
Must be organized and excel at multi-tasking
Must be comfortable managing multiple campaigns simultaneously
Strong written and oral communication skills
Must be solutions oriented and take a proactive approach in implementing them
Visa sponsorship is not available, including employer sponsorship for an H-1B visa or OPT-STEM employment
Preferred: Experience in Atlassian Jira, Operative order management system, and Salesforce
Preferred: Baseline knowledge of automotive, home services, education, medical, and legal industries

Benefits

Comp & perks

Retirement plan
Quarterly and annual incentive plan bonuses
Life and disability insurance
Health, dental and vision plans
Flexible spending accounts
15 paid vacation days
2 paid personal days
9 paid holidays
40 hours of paid sick leave
Parental leave
Employee stock purchase plan
Great benefits
Open door policy
Upward mobility