Product Owner

GDS Group

. Maximize the value, reliability, and continuous improvement of established SaaS platforms used by internal teams .

Posted 9/29/2026full-timeHunt Valley • Maryland • United StatesMid-LevelSenior💰 $85,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Product Ownership with a strong focus on Agile Scrum practices, effective stakeholder communication, and the ability to prioritize and organize product enhancements based on user needs and business value. Proficient in analyzing software behavior and coordinating resolution efforts while maintaining a clear product roadmap and backlog.

Highest-signal resume keywords

Product Ownership ExperienceAgile Scrum PracticesStakeholder CommunicationBacklog ManagementUser Story Creation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Artifacts CreationIncident AnalysisOperational ImprovementDefect ResolutionService Performance Monitoring

Soft Skills

Customer-Focused MindsetEmpathyAdaptabilityDecision FacilitationCuriosity

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceBachelor’s Degree in Information Technology

Industry Keywords

SaaS PlatformsContinuous ImprovementVendor CoordinationUser Acceptance TestingAgile Methodologies

About the role

Key responsibilities & impact

Maximize the value, reliability, and continuous improvement of established SaaS platforms used by internal teams
Balance product enhancements with production stability, incident-driven priorities, technical health, vendor coordination, and evolving user needs
Establish clear product goals, order the backlog, evaluate outcomes, and ensure changes deliver measurable value
Build relationships across departments to understand business processes, user needs, pain points, and desired outcomes
Gather and clarify requirements with stakeholders, end users, and subject matter experts
Organize requests for prioritization based on business value, user impact, risk, dependencies, and organizational objectives
Maintain a clear backlog and roadmap covering enhancements, defects, operational improvements, and support-driven needs
Communicate priorities, requirements, constraints, and expected outcomes to stakeholders and vendors
Review vendor solutions, plans, estimates, dependencies, delivery progress, commitments, and service-level obligations; escalate gaps and risks
Coordinate QA and UAT for release readiness, including defect resolution, business impacts, communications, training, and support readiness
Monitor service performance, incidents, recurring defects, user feedback, and operational metrics to identify risks and improvement opportunities
Review major incidents, root causes, corrective actions, and delivered outcomes with support, operations, and vendors
Maintain product knowledge and documentation, including goals, requirements, decisions, roadmap outcomes, and release notes
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in computer science, information technology, or a related field, or equivalent professional experience
3+ years of Product Ownership experience
Experience with Agile Scrum practices
Ability to lead through influence, facilitate decisions, resolve competing priorities, and align business, technical, operational, and vendor stakeholders
Ability to analyze complex software behavior, reproduce issues, assess business impact, and coordinate diagnosis and resolution
Ability to create product artifacts including goals, roadmap outcomes, user stories, acceptance criteria, nonfunctional requirements, defects, operational improvements, and decision records
Ability to prioritize and organize customer feedback, product data, support cases, incident trends, and operational metrics
Customer-focused mindset with empathy, curiosity, sound judgment, and commitment to continuous learning and improvement
Proactive and adaptable; effective amid ambiguity, change, and deadline pressure
Not eligible for visa sponsorship, including employer sponsorship for an H-1B visa or OPT-STEM employment

Benefits

Comp & perks

Participation in a retirement plan
Life and disability insurance
Health, dental and vision plans
Flexible spending accounts
15 paid vacation days
2 paid personal days
9 paid holidays
40 hours of paid sick leave
Parental leave
Employee stock purchase plan
Open-door policy
Upward mobility