Customer Account Manager

GE Aerospace

. Own the LM Aero relationship from the C-suite down, facilitating senior GE Aerospace leadership engagement to win business and deepen the long-term partnership .

Posted 9/24/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong business development and account management capabilities within the Aviation or Defense industry, with a focus on strategic engagement and customer relationship management. Proficient in translating complex strategies into actionable plans while maintaining a customer-centric approach.

Highest-signal resume keywords

Business DevelopmentAccount ManagementDefense Market KnowledgeCustomer EngagementStrategic Planning

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Direct SalesCompetitive Intelligence AnalysisDepartment of Defense BudgetingAcquisition ProcessesFinancial Acumen

Soft Skills

Excellent CommunicationInterpersonal SkillsCollaborationLeadershipProblem Solving

Certifications & Qualifications

Existing Security Clearance

Industry Keywords

AviationDefenseCustomer Value PropositionsMarket StrategyP&L Management

About the role

Key responsibilities & impact

Own the LM Aero relationship from the C-suite down, facilitating senior GE Aerospace leadership engagement to win business and deepen the long-term partnership
Maintain a deep understanding of the customer’s vision, business model, portfolio, regional market, competitors, and GE Aerospace priorities and growth initiatives
Lead strategic account planning with LM Aero and GE Aerospace stakeholders, including growth objectives, value propositions, and joint action plans
Engage across GE Aerospace P&Ls, Strategy & Business Development, and other functions to align priorities and optimize business outcomes
Represent the voice of the customer in capture teams, ensuring offerings are differentiated and aligned to LM Aero needs and decision-drivers
Lead pre-positioning of key opportunities, influence airframer needs, and drive activities leading up to Intent to Order and formal campaigns
Proactively engage in GE Aerospace/LM Aero business issues, helping solve problems and preserve strong relationships
Translate strategic growth priorities into executable plans that expand business with LM Aero and associated customer sets
Support executive engagement at tradeshows, conferences, summits, and executive management reviews
Ethically source and synthesize competitive intelligence to inform strategy
Travel as required by the business, approximately 15%–25%

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university
Minimum of 5 years of experience in direct sales, business development, and/or account management within the Aviation or Defense industry
In-person attendance for New Hire Orientation on Day 1
Excellent written and verbal communication skills, with demonstrated credibility engaging directly with customers
Experience presenting strategies and complex information to both peers and senior level leadership
Strong customer mindset with ability to engage customers, understand problem statements, and develop strategies to deliver solutions and value
Solid understanding of the Defense market, including airframer, competitor, and supplier positions in technology and product strategy
Working knowledge of Department of Defense budgeting and acquisition processes and ability to relate them to customer decision cycles
Existing security clearance or ability to obtain and maintain one
Ability to travel as required by the business
Strong interpersonal, collaboration, and leadership skills, with ability to partner constructively and drive alignment across a matrixed organization
Ability to analyze and resolve problems, and lead complex programs or projects through execution
Strong business acumen, including comfort with financial considerations, business cases, and customer value propositions
Experience working directly with senior officials on security, defense, or commercial issues
Willingness to ideate with product line and P&L teams on go to market strategy, new product developments, and changes in customer and competitor landscape
Ability to inform strategies with data from sales teams and firsthand customer or competitor engagements
Demonstrated alignment with GE Aerospace Behaviors (Respect for People, Continuous Improvement, Customer Driven), with unyielding integrity
Ability to prove U.S. Person status: U.S. lawful permanent resident, U.S. Citizen, or granted asylee/refugee status
Legally authorized to work in the United States
Successful completion of a drug screen, as applicable

Benefits

Comp & perks

Professional development
Competitive compensation
Relocation assistance
Remote position
Travel as required by the business (approximately 15% - 25%)