Director – Digital Operations, Manufacturing Execution

GE Aerospace

. Lead the digital operations function for Manufacturing Execution .

Posted 11/4/2026full-timeRemote • United States, United KingdomLead💰 $152,000 - $202,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading digital operations and service delivery within manufacturing environments, ensuring operational continuity and platform health. Proficient in managing cross-functional teams and establishing governance structures to drive performance and continuous improvement.

Highest-signal resume keywords

Digital Operations LeadershipManufacturing Execution Systems (MES)Service Delivery ManagementOperational Stability and UptimeCross-Functional Team Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service ManagementIncident/Problem ManagementRelease ReadinessOperational ControlsPlatform Lifecycle SupportContinuous ImprovementRoot Cause AnalysisKPI GovernancePlatform StewardshipApplication Support

Soft Skills

Excellent CommunicationAnalytical SkillsOrganizational SkillsStrategic ThinkingCustomer-Focused Approach

Tools & Technologies

PlantAppsPFMDBluestreakDigital Manufacturing Platforms

Certifications & Qualifications

Baseline Personnel Security Standard (BPSS) Clearance

Industry Keywords

Manufacturing Digital OperationsService GovernanceOperational ContinuityComplex Enterprise EnvironmentMatrixed Global Organization

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead the digital operations function for Manufacturing Execution
Own ongoing support, operational continuity, service performance, and platform stewardship
Provide steady-state ownership across PlantApps, PFMD, Bluestreak, and related manufacturing digital platforms
Lead cross-functional operations, support, product, and architecture teams
Establish and manage support models, operating models, service governance, and platform ownership structures
Drive uptime, operational stability, support responsiveness, platform health, and issue resolution
Partner with operations teams, product owners, architects, support teams, and site users
Govern service delivery through KPIs, operating cadences, escalation paths, and performance reporting
Lead root cause analysis, corrective actions, and continuous improvement
Ensure operational readiness and service continuity for releases, upgrades, migrations, implementations, and platform transitions
Prioritize investment and attention across support needs, service risks, platform health, and operational demands
Drive compliance, controls, and cybersecurity adherence
Build a culture grounded in FLIGHT DECK, respect for people, continuous improvement, customer value, and accountability
Shape and optimize the future-state operating model for enterprise manufacturing digital operations

Requirements

What you’ll need

Bachelor’s degree from an accredited university or college with minimum of 8 years of professional experience, OR Associate’s degree with minimum of 11 years of professional experience, OR High School Diploma with minimum of 13 years of professional experience
Minimum 5 years of professional experience in Digital Operations
Legal authorization to work in the U.S. or UK
No employment visa sponsorship for U.S. employment
Baseline Personnel Security Standard (BPSS) clearance required and must be maintained for the UK role
Strong experience leading digital operations, service delivery, application support, or platform operations in a complex enterprise environment
Experience with Manufacturing Execution Systems (MES), manufacturing applications, or other business-critical digital platforms
Experience operating and improving platforms with accountability for service continuity, uptime, support responsiveness, and operational stability
Experience working across multiple platforms and stakeholder groups to create operating models and governance structures
Understanding of service management, incident/problem management, release readiness, operational controls, and platform lifecycle support
Familiarity with digital manufacturing environments and technology supporting safety, quality, delivery, and cost
Experience leading support, product, architecture, and engineering in a matrixed global organization
Experience coaching, developing, and optimizing teams
Excellent communication, analytical, organizational, and execution skills
Strategic thinking and ability to translate vision into an operating model and action plans
Ability to work through ambiguity, scale, and organizational complexity
Customer-focused and operationally disciplined approach
Successful completion of a drug screen, as applicable, for U.S. employment
Military experience is equivalent to professional experience

Benefits

Comp & perks

Annual discretionary bonus based on a percentage of base salary / commission based on the plan
Medical, dental, vision, and prescription drug coverage
Health Coach from GE Aerospace
Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services
GE Aerospace Retirement Savings Plan
401(k) savings plan with company matching contributions and company retirement contributions
Fidelity resources and planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability insurance
Life insurance
Paid time off for vacation or illness
UK FlexChoice flexible benefits plan
Non-contributory pension
Bonus
Car allowance
Life assurance
Group income protection
Private medical cover
26 days holiday, with flexible option to buy or sell
Professional development
Relocation assistance