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Field Services Representative
GE Aerospace. Provide general technical direction and assistance to customers in the operation, maintenance, repair, logistic support, and installation of GE products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in aircraft engine and propeller system maintenance, repair, and logistics support, with strong communication and leadership skills to effectively manage customer interactions and program activities.
Highest-signal resume keywords
Aircraft Engine MaintenancePropeller System RepairProject EngineeringField Service ManagementAnalytical Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Intermediate MaintenanceDepot-Level MaintenanceData InterpretationMarket Intelligence AnalysisRepair and Maintenance Work
Soft Skills
Strong Oral CommunicationStrong Written CommunicationInterpersonal SkillsLeadership SkillsMulti-Tasking Ability
Certifications & Qualifications
Associate's DegreeHigh School Diploma / GED
Industry Keywords
Aviation ExperienceLogistic SupportCustomer AssistanceMaintenance SchedulingU.S. Person Status
About the role
Key responsibilities & impact- Provide general technical direction and assistance to customers in the operation, maintenance, repair, logistic support, and installation of GE products
- Provide on-site interpretation of data and technical instruction
- Provide Project Engineering, Program Management, and Field Service management with complete and prompt information on program status, customer problems, failures, trends, and climate
- Communicate program activities and problems to Product Support and Field Service through regular, timely reports
- Prepare reports, obtain and interpret market intelligence, and communicate sales opportunities for assigned programs and support
- Assist customers in scheduling maintenance and workload
- Help ensure parts meet established schedules
- Make recommendations based on findings
- Review maintenance-action effectiveness to identify training needs
- Anticipate requirements beyond immediate program needs and assist with implementing solutions
- Perform intermediate and depot-level maintenance
- Conduct hands-on repair and maintenance of the R391 Composite Propeller System and related components
Requirements
What you’ll need- Associate’s Degree or High School Diploma / GED from an accredited school or institution
- Up to 60% travel to global destinations
- Able to lift a minimum of 65 lbs.
- 2+ years performing extensive repairs and conversions, as well as maintenance and repair work, on aircraft engine and/or propeller systems
- Bachelor's Degree from an accredited college or university, or a High School Diploma / GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Proven analytical and continuous improvement mindset
- Ability to multi-task and manage multiple priorities in a fast-paced operational environment
- Ability to interface at all levels of the organization, internally and externally
- Must be able to prove U.S. Person status for access to U.S. export-controlled information: U.S. lawful permanent resident, U.S. Citizen, or granted asylee/refugee status
- Legally authorized to work in the United States
- Successful completion of a drug screen, as applicable
- May be subject to random and reasonable-suspicion drug and alcohol testing
Benefits
Comp & perks- Career development opportunities
- Access to GE Aerospace training, expertise, and broader career paths
- Comprehensive medical, dental, vision, and prescription drug coverage
- Health Coach access
- Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services
- GE Aerospace Retirement Savings Plan
- 401(k) savings plan with company matching contributions
- Company retirement contributions
- Fidelity resources and planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time off for vacation or illness
- Professional development opportunities
- Relocation assistance