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Field Services Representative
GE Aerospace. Provide general technical direction and assistance to customers in operating, maintaining, repairing, providing logistic support for, and installing GE products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in aircraft engine and propeller system maintenance, repair, and logistics support, with strong communication and leadership skills to effectively manage customer interactions and program activities.
Highest-signal resume keywords
Aircraft Engine MaintenancePropeller System RepairProject EngineeringField Service ManagementAnalytical Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Intermediate-Level MaintenanceDepot-Level MaintenanceHands-On RepairMaintenance SchedulingData Interpretation
Soft Skills
Strong Oral CommunicationStrong Written CommunicationInterpersonal SkillsLeadership SkillsMulti-Tasking
Certifications & Qualifications
Associate's DegreeHigh School Diploma / GED
Industry Keywords
Aviation ExperienceLogistic SupportMarket IntelligenceCustomer Problem ResolutionU.S. Person Status
About the role
Key responsibilities & impact- Provide general technical direction and assistance to customers in operating, maintaining, repairing, providing logistic support for, and installing GE products
- Provide on-site interpretation of data and technical instruction
- Provide Project Engineering, Program Management, and Field Service management with complete and prompt program status, customer problem, failure, trend, and climate information
- Communicate program activities and problems to Product Support and Field Service through regular, timely reports
- Prepare reports and communicate significant market intelligence and sales opportunities for assigned programs and support
- Assist customers with maintenance and workload scheduling
- Help ensure parts meet established schedules
- Make recommendations based on findings
- Review maintenance-action effectiveness to identify training needs
- Anticipate requirements beyond immediate program needs and help implement actions to address them
- Perform intermediate- and depot-level maintenance
- Perform hands-on repair and maintenance of the R391 Composite Propeller System and related components
- Support the R391 (C130J) Composite Propeller System and related components at Hurlburt Field, Florida
Requirements
What you’ll need- Associate’s Degree or High School Diploma / GED from an accredited school or institution
- Up to 60% travel to global destinations
- Ability to lift a minimum of 65 lbs.
- 2+ years performing extensive repairs and conversions, as well as maintenance and repair work, on aircraft engine and/or propeller systems
- Bachelor’s Degree from an accredited college or university, or a High School Diploma / GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Proven analytical and continuous improvement mindset
- Ability to multi-task and manage multiple priorities in a fast-paced operational environment
- Ability to interface at all levels of the organization, internally and externally
- U.S. Person status required to access U.S. export-controlled information: U.S. lawful permanent resident, U.S. Citizen, or granted asylee/refugee status
- Legally authorized to work in the United States
- Successful completion of a drug screen, as applicable
- May be subject to random and reasonable-suspicion drug and alcohol testing
Benefits
Comp & perks- Comprehensive medical, dental, vision, and prescription drug coverage
- Health Coach from GE Aerospace
- Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services
- GE Aerospace Retirement Savings Plan
- 401(k) savings plan with company matching contributions
- Company retirement contributions
- Fidelity resources and planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time off for vacation or illness
- Professional development opportunities
- Relocation assistance