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Principal Aftermarket Technical Product Manager
GE Aerospace. Own the product vision, strategy and roadmap for digital solutions supporting Service & Repair value streams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ERP product management, particularly within Service & Repair and aftermarket solutions, while effectively leading cross-functional teams and aligning IT investments with business outcomes. Proven ability to manage product roadmaps, KPIs, and compliance with Aerospace quality standards.
Highest-signal resume keywords
ERP Product ManagementService & Repair / MRO ExperienceOracle E-Business Suite / Oracle Fusion CloudProject Management SkillsStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ERP Product ManagementService & Repair ProcessesOrder Management ProcessesKPI TrackingProblem Analysis and ResolutionProgram LeadershipDocumentation and PlanningLean Continuous ImprovementCloud Transformation InitiativesCost-Out Initiatives
Soft Skills
Strong Interpersonal SkillsLeadership SkillsCustomer FocusCommunication Skills
Tools & Technologies
Oracle ERP ModulesOracle E-Business SuiteOracle Fusion CloudSAP
Industry Keywords
Aftermarket SolutionsSupply Chain Business ProcessesAerospace Quality StandardsRegulatory ComplianceMilitary Experience Equivalent
Tech Stack
Tools & technologiesCloudERPOracleOracle ERP
About the role
Key responsibilities & impact- Own the product vision, strategy and roadmap for digital solutions supporting Service & Repair value streams
- Represent the customer across the end-to-end repair lifecycle from customer request, quotation and induction through repair execution, materials and shipment to invoicing
- Lead a portfolio of ERP and enterprise applications with Product Owners and technical teams
- Own strategy, roadmap, planning, delivery and support for the Service & Repair and aftermarket product portfolio
- Act as technical IT owner for quotation, repair order induction, inspection and repair execution, materials and spare parts, shipment, invoicing and warranty
- Partner with Aftermarket, Repair shops, Supply Chain, and Finance leaders to align IT investments and business outcomes
- Coordinate a portfolio of 10+ products, including Oracle ERP modules and integrated shop-floor, MRO and customer-facing applications
- Standardize and simplify Service & Repair processes across sites and D&S ERP Oracle instances
- Eliminate technical debt and customizations and drive cost-out, cloud and ERP transformation initiatives
- Define and track product KPIs including repair turnaround time, on-time delivery, quote cycle time, system availability and customer satisfaction
- Manage risks, scope changes, dependencies and non-standard events across interdependent programs
- Provide status reporting and communication to senior leadership
- Influence executive-band stakeholders and shape strategy, resource allocation and policy
- Ensure solutions meet Aerospace quality, regulatory and compliance requirements
- Build a culture of customer focus, Lean continuous improvement and high performance
Requirements
What you’ll need- Bachelor’s degree from accredited university or college with minimum of 10 years of professional experience OR Associates degree with minimum of 13 years of professional experience OR High School Diploma with minimum of 15 years of professional experience
- Minimum of 7 years of overall professional experience, including at least 3 years in ERP product management, Service & Repair / MRO, or aftermarket solutions
- Military experience is equivalent to professional experience
- Must be legally authorized to work in the United States as a US citizen
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Experience with Service & Repair / MRO, aftermarket or supply chain business processes
- Hands-on experience with an ERP platform supporting service, repair or order management processes; Oracle E-Business Suite / Oracle Fusion Cloud preferred, SAP considered
- Ability to analyze and resolve problems
- Ability to lead programs / projects
- Ability to document, plan, market, and execute programs
- Established project management skills
- Ability to meet U.S. Person status requirements for access to U.S. export-controlled information
Benefits
Comp & perks- Annual discretionary bonus based on a percentage of base salary/commission based on the plan
- Medical, dental, vision, and prescription drug coverage
- Health Coach from GE Aerospace
- Employee Assistance Program with 24/7 confidential assessment, counseling and referral services
- GE Aerospace Retirement Savings Plan
- 401(k) savings plan with company matching contributions
- Company retirement contributions
- Fidelity resources and planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time-off for vacation or illness
- Professional development
- Relocation assistance not provided