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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in quality assurance standards, testing methodologies, and application administration, while effectively managing teams and driving continuous improvement initiatives. Proficient in developing quality metrics and KPIs to ensure high-quality, business-aligned solutions.
Highest-signal resume keywords
Quality Assurance ManagementApplication TestingTeam LeadershipKPI DevelopmentContinuous Improvement Initiatives
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Assurance StandardsTesting MethodologiesDefect ManagementApplication AdministrationBudget ManagementPerformance MetricsTest PlanningTest ExecutionSoftware Tools EvaluationApplication Development Tools
Soft Skills
CommunicationTeamworkMentoringProblem SolvingHuman Resource Management
Tools & Technologies
Monitoring ToolsPerformance Enhancement ToolsApplication Platforms
Industry Keywords
ComplianceProject ManagementQuality MetricsBusiness AlignmentProcess Improvement
About the role
Key responsibilities & impact- Identify quality assurance and testing needs with leadership
- Oversee activities to deliver high-quality, business-aligned solutions
- Manage a team of QA resources and allocate testing resources based on project requirements
- Communicate test plans, quality status, risks, defects, and issues to higher management
- Establish and enforce quality assurance standards, testing methodologies, and best practices
- Oversee test planning, test execution, defect management, and release validation
- Develop, monitor, and report quality metrics and KPIs
- Drive continuous improvement initiatives across the QA function
- Assume primary responsibility for the application administration team regarding job performance
- Assist with budget processes for system, utility, and application software strategy
- Investigate, review, and recommend software tools, application platforms, monitoring, and performance enhancement tools
- Create a detailed roadmap for applying recommended tools
- Facilitate acquisition and maintain an inventory of applications, software, and related tools and processes
- Ensure an effective system performance problem reporting process
- Perform application administration activities while overseeing team work activities
- Develop and monitor KPIs for application administration activities
- Report status and make recommendations for continuous improvement
- Develop training and mentoring activities for the application administration team
- Develop training for IT and business areas regarding application administration roles and processes
- Act as project leader and subject matter expert on multiple complex projects
- Provide oversight into all team activities
- Handle human resource activities including hiring, performance management, promotion recommendations, career development, corrective action, and termination recommendations
Requirements
What you’ll need- High School Diploma or Equivalent (GED) (Required)
- Minimum of 1 year managing people, processes, or projects (Required)
- Minimum of 11 years relevant experience (Required)
- Application Development Tools
- Application Testing
- Teamwork
- Compliance with organization policies and procedures
- Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years)
Benefits
Comp & perks- Healthcare benefits for full-time and part-time positions from day one
- Vision benefits
- Dental benefits
- Domestic partner benefits
- Atmosphere of collaboration, cooperation and collegiality