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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community outreach and patient navigation within the healthcare system, with a focus on assessing and supporting patients with complex medical and social needs. Proficient in collaborating with multidisciplinary teams to develop care plans and facilitate adherence to treatment protocols.
Highest-signal resume keywords
Certified Community Health Worker (CCHW)Patient NavigationCommunity OutreachMedication ReviewCommunication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vital Signs MeasurementCare Gap IdentificationDisease-Specific EducationTelemedicine FacilitationSafety Evaluations
Soft Skills
CommunicationMultitaskingProblem Solving
Certifications & Qualifications
Certified Community Health Worker (CCHW)
Industry Keywords
Healthcare System NavigationMultidisciplinary Team CollaborationPatient EngagementTreatment Plan ReinforcementField Travel
About the role
Key responsibilities & impact- Provide community outreach to patients with complex medical and social needs
- Assist patients in navigating the health care system
- Orient and assess new Community Health Workers
- Assess staff proficiency during orientation and support training progression or refocusing
- Identify and conduct outreach to medically complex patients
- Collaborate with the multidisciplinary team to develop and implement care plans
- Engage patients by phone call, home visit, hospital visit, and accompanying patients to provider appointments as needed
- Complete vital signs
- Identify gaps in care and connect members with resources
- Facilitate telemedicine visits with members and providers
- Provide disease-specific education
- Conduct medication reviews to ensure medication adherence
- Conduct safety evaluations in patients' homes
- Facilitate adherence to treatment plans through early identification and resolution of care gaps
- Communicate concerns to the clinical team and manager, seeking support and guidance proactively
- Participate in multidisciplinary team conferences to maximize treatment plans
- Reinforce treatment plans under the direction of the Case Manager and Licensed Social Worker
- Work from home while performing extensive field travel throughout assigned Pennsylvania communities and counties
Requirements
What you’ll need- Applicants must reside in Pennsylvania
- Reliable transportation
- Willingness to travel regularly within the assigned coverage area
- Certified Community Health Worker (CCHW) certification from the Pennsylvania Certification Board; certification must be uploaded with the resume
- High School Diploma or Equivalent (GED)
- Minimum of 1 year related work experience
- Skills: Clerical I, Communication, Multitasking, Problem Solving
Benefits
Comp & perks- Full benefits (health, dental and vision) starting on day one
- Three medical plan choices, including an expanded network for out-of-area employees and dependents
- Pre-tax healthcare and dependent care flexible spending accounts (FSA)
- Health savings account (HSA) with employer contribution
- Company-paid life insurance
- Short-term disability coverage
- Long-term disability coverage
- 401(k) plan with automatic Geisinger contributions
- Generous paid time off (PTO) plan
- Up to $5,000 in tuition reimbursement per calendar year
- MyHealth Rewards wellness program with a financial incentive
- Adoption and fertility assistance
- Parental leave pay
- Military leave pay
- Free Care.com membership with discounted backup care
- Employee Assistance Program (EAP), including childcare, eldercare, and pet care referrals; free legal guidance; mental health visits; work-life support; and digital self-help tools
- Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance