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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in providing direct patient care and clinical support, including performing EKGs, phlebotomy, and managing electronic medical records. Capable of executing administrative tasks such as scheduling, billing, and maintaining accurate medical documentation while ensuring patient safety and privacy.
Highest-signal resume keywords
Certified Medical Assistant (CMA)Registered Medical Assistant (RMA)Basic Life Support CertificationPhlebotomyElectronic Medical Record Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient CareClinical SupportVital Signs DocumentationMedication AdministrationLaboratory Specimen CollectionEKG PerformanceWound DressingMinor Procedure SupportMedical Record MaintenanceInfection Prevention Protocols
Soft Skills
CommunicationCustomer ServiceMultitaskingTeamwork
Tools & Technologies
Electronic Medical Record SystemsScheduling Systems
Certifications & Qualifications
Certified Medical Assistant (CMA)Registered Medical Assistant (RMA)Certification by NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCABasic Life Support Certification
Industry Keywords
Outpatient CarePatient SafetyQuality ImprovementClinical Support DutiesMedical Assistant Program
About the role
Key responsibilities & impact- Provide direct patient care and clinical support for physicians and other outpatient providers
- Obtain and document patient visit information, vital signs, screenings, medication reviews, and pertinent data in the electronic medical record
- Prepare examination and treatment rooms between cases and patients
- Assist patients with visit preparation while ensuring safety and privacy
- Perform EKGs, wound dressings, minor procedure support, and ancillary examination support
- Prepare and administer medications according to policy and validated competency; do not administer intravenous medications
- Complete provider-ordered tests and treatments
- Collect and prepare laboratory specimens and complete associated paperwork
- Perform phlebotomy and assist with laboratory functions under laboratory oversight
- Perform receptionist, scheduling, filing, referral, pre-authorization, billing, and other clerical duties
- Maintain complete and accurate medical records using electronic medical record and scheduling systems
- Facilitate timely patient appointments and collect co-payments
- Assist with orientation of new personnel
- Manage patient communications, prioritize provider messages, and respond to patient questions and requests
- Reinforce patient education as directed by providers
- Inventory non-controlled medical/surgical supplies and pharmaceuticals as needed
- Prepare and clean instruments and follow sterilization, disinfection, and infection prevention protocols
- Inspect diagnostic equipment and instrumentation and identify maintenance needs
- Participate in patient safety and quality improvement programs
- Travel between clinic locations as required
Requirements
What you’ll need- High School Diploma or Equivalent (GED) required
- Certified Medical Assistant (CMA) or Registered Medical Assist (RMA) required
- Certification by one of NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA required
- Basic Life Support Certification within 6 months
- Minimum of 1 year related work experience preferred
- Graduate of an accredited 1-year certificate or 2-year diploma Medical Assistant program preferred
- Communication, customer service, multitasking, and teamwork skills
- Ability to perform clinical and administrative support duties in an outpatient setting
- Ability to travel as required
- Occasional weekends required
Benefits
Comp & perks- $5,000 sign-on bonus paid over two years
- Mileage reimbursement plus additional $3/hour for required travel
- Full benefits (health, dental and vision) starting on day one
- Three medical plan choices, including an expanded network for out-of-area employees and dependents
- Pre-tax healthcare and dependent care flexible spending accounts (FSA) and health savings account (HSA)
- Company-paid life insurance, short-term disability, and long-term disability coverage
- 401(k) plan with automatic Geisinger contributions
- Generous paid time off (PTO) plan
- Up to $5,000 in tuition reimbursement per calendar year
- MyHealth Rewards wellness program with a financial incentive
- Adoption and fertility assistance
- Parental leave pay
- Military leave pay
- Free Care.com membership with discounted backup care
- Employee Assistance Program (EAP), including childcare, eldercare, pet care, legal guidance, mental health visits, work-life support, and digital self-help tools
- Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance
- Healthcare benefits for full-time and part-time positions from day one, including vision, dental, and domestic partners