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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in direct patient care, clinical support, and electronic medical record management. Capable of performing clinical duties such as EKGs, phlebotomy, and medication administration while adhering to safety and infection prevention protocols.
Highest-signal resume keywords
Certified Medical Assistant (CMA)PhlebotomyEKG AdministrationElectronic Medical Record ManagementBasic Life Support Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient CareClinical SupportMedication AdministrationWound DressingSpecimen CollectionSterilization ProceduresVital Signs MonitoringLaboratory TestingQuality AssuranceInfection Prevention
Soft Skills
CommunicationCustomer ServiceMultitaskingTeamwork
Tools & Technologies
Electronic Medical Record SystemsScheduling Systems
Certifications & Qualifications
Certified Medical Assistant (CMA)Registered Medical Assistant (RMA)Basic Life Support CertificationCertification by NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA
Industry Keywords
Patient SafetyQuality ImprovementClinical EnvironmentOutpatient CareHealthcare Compliance
About the role
Key responsibilities & impact- Provide direct patient care and clinical support for physicians and other outpatient providers
- Prepare patients and collect, review, and document pertinent information in the electronic medical record
- Obtain and document reasons for visit, weight, vital signs, screening information, medication reviews, and other clinical information
- Set up examination and treatment rooms between cases
- Assist patients with visit preparation while protecting safety and privacy
- Perform EKGs, wound dressings, minor surgical procedure support, and ancillary examination support
- Prepare and administer medications according to policy and validated competency; do not administer intravenous medications
- Complete provider-ordered tests and treatments
- Collect and prepare laboratory specimens and complete related paperwork
- Perform phlebotomy and assist with laboratory testing, reporting, and quality assurance
- Perform receptionist and clerical duties, including filing medical and ancillary reports
- Maintain complete and accurate medical records
- Use electronic medical record and scheduling systems
- Facilitate appointments, referrals, and pre-authorizations
- Collect co-payments
- Assist with orientation of new personnel under provider or site lead direction
- Manage patient communications, prioritize provider messages, and respond to patient questions and requests
- Reinforce provider-directed patient education
- Inventory non-controlled medical/surgical supplies and pharmaceuticals as needed
- Access and transport non-controlled medications as necessary
- Prepare and clean instruments and follow sterilization and disinfection protocols
- Clean and set up examination rooms using infection prevention protocols
- Follow hand hygiene and infection prevention precautions
- Inspect diagnostic equipment and instrumentation and identify maintenance needs
- Participate in patient safety and quality improvement programs
- Travel between locations as required
Requirements
What you’ll need- High School Diploma or Equivalent (GED) required
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required
- Certification by one of NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA required
- Basic Life Support Certification within 6 months
- Certified Medical Assistant certification
- Graduate from Specialty Training Program preferred
- Graduate of an accredited 1-year certificate or 2-year diploma Medical Assistant program preferred
- Minimum of 1 year related work experience preferred
- Skills in communication, customer service, multitasking, and teamwork
- Ability to perform clinical duties including EKGs, wound dressings, phlebotomy, specimen collection, medication administration, and sterilization procedures
- Ability to use electronic medical records and scheduling systems
- Ability to travel as required
- Ability to work in a clinical environment
- Weekends not required
Benefits
Comp & perks- $5,000 sign-on bonus paid over two years
- Mileage reimbursement plus additional $3/hour for required travel
- Full health, dental, and vision benefits starting on day one
- Three medical plan choices, including an expanded network for out-of-area employees and dependents
- Pre-tax healthcare and dependent care flexible spending accounts (FSA)
- Health savings account (HSA)
- Company-paid life insurance
- Company-paid short-term disability coverage
- Company-paid long-term disability coverage
- 401(k) plan with automatic Geisinger contributions
- Generous paid time off (PTO) plan
- Up to $5,000 in tuition reimbursement per calendar year
- MyHealth Rewards wellness program with financial incentive
- Adoption and fertility assistance
- Parental leave pay
- Military leave pay
- Free Care.com membership with discounted backup care
- Employee Assistance Program (EAP), including childcare, eldercare, pet care, legal guidance, mental health visits, work-life support, and digital self-help tools
- Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance
- Healthcare benefits for full-time and part-time positions from day one, including domestic partner coverage