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Geisinger

Operations Director

Geisinger

. Provide administrative leadership for assigned departments .

Posted 11/3/2026full-timeWilkes-Barre • Pennsylvania • United StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative leadership and operational accountability in healthcare settings, with a focus on financial performance, regulatory compliance, and staff development. Proven ability to develop and implement strategic business plans while fostering effective communication and engagement among staff.

Highest-signal resume keywords
Healthcare ExperienceManagerial ExperienceBudget DevelopmentRegulatory ComplianceStaff Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business PlanningOperational ProceduresPerformance MeasurementFinancial ManagementPolicy Development
Soft Skills
Mentoring SkillsEmployee RelationsProblem ResolutionCommunication SkillsStaff Engagement
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
HealthcareOperational AccountabilityPatient SafetyCare ManagementPerformance Improvement

About the role

Key responsibilities & impact
  • Provide administrative leadership for assigned departments
  • Oversee operational accountability for assigned areas
  • Support partnering Directors with administrative leadership
  • Serve as department liaison with outside constituents and participate in management forums
  • Develop, revise, and audit department policies and operational procedures
  • Develop business plans and oversee strategic and tactical operational plans
  • Create and maintain standards, operational activities, and performance measurement tools
  • Facilitate timely problem resolution
  • Oversee financial performance of assigned areas
  • Develop, implement, and achieve budgets
  • Provide input into business plans, financial pro formas, and operational contingency plans
  • Educate and focus staff on key performance indicators
  • Monitor revenue-impacting activity using finance and care management reports
  • Facilitate staff engagement and communication
  • Manage employee relations and performance activities
  • Partner with HR on recruitment activities
  • Maintain appropriate staffing levels and mix
  • Assess staff and facilitate personnel skill development
  • Resolve employee problems and conflicts
  • Lead and monitor annual staff patient safety education
  • Direct and monitor regulatory compliance with performance improvement staff
  • Monitor incidents and ensure events are reported immediately
  • Guide outpatient care management activities and participate in teams improving care for identified patient populations

Requirements

What you’ll need
  • Bachelor's Degree (Required)
  • Minimum of 5 years of managerial/supervisory experience (Required)
  • Minimum of 5 years of healthcare experience (Required)
  • Mentoring skills
  • Office administration skills
  • Ability to work days
  • Ability to work 40 scheduled hours weekly
  • Compliance with job-specific obligations and organization policies and procedures

Benefits

Comp & perks
  • Healthcare benefits for full-time and part-time positions from day one
  • Vision benefits
  • Dental benefits
  • Domestic partner benefits
  • Atmosphere of collaboration, cooperation and collegiality